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The Role
Performs manual and automated testing for web, API, backend, and AI-enabled applications. Develops and maintains automation frameworks, executes regression suites, supports CI/CD integration, validates AI outputs, and creates test plans and cases. Tests functional, integration, system, smoke, API, UI, database, and backend workflows. Tracks defects, reports QA metrics, collaborates with Agile teams, and identifies opportunities to improve testing efficiency through AI-powered tools.
Summary Generated by Built In
Location Designation: Hybrid - 3 days per week
Business Unit
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Role Overview
We are looking for a detail-oriented and initiative-taking QA Test Engineer with experience in test automation, AI-enabled QA practices and manual testing. The ideal candidate will be responsible for validating software applications, designing and executing test cases, developing, and supporting automation frameworks, and leveraging AI tools to improve test efficiency, coverage, and defect detection.
What You'll Do:
Automation Testing Responsibilities
AI QA Responsibilities
Functional QA Responsibilities
What You'll Bring:
Preferred Skills
Pay Transparency
Salary Range: $65,000-$92,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 94699
#BI-Hybrid
Business Unit
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Role Overview
We are looking for a detail-oriented and initiative-taking QA Test Engineer with experience in test automation, AI-enabled QA practices and manual testing. The ideal candidate will be responsible for validating software applications, designing and executing test cases, developing, and supporting automation frameworks, and leveraging AI tools to improve test efficiency, coverage, and defect detection.
What You'll Do:
Automation Testing Responsibilities
- Develop and maintain automated test scripts for web, API, and backend applications.
- Execute automated regression suites and analyze test execution results.
- Support CI/CD integration for automated test execution.
- Improve automation framework stability and reusability.
- Work with Selenium WebDriver, MABL, Cypress, Playwright, TestNG, JUnit, Rest Assured, Jenkins.
AI QA Responsibilities
- Utilize AI-powered testing tools to enhance test generation and test execution automation.
- Analyze AI model outputs for accuracy, bias, reliability, and validation.
- Participate in AI testing strategies for applications involving machine learning or generative AI features.
- Evaluate opportunities to improve QA productivity using AI-driven solutions.
Functional QA Responsibilities
- Analyze business requirements, functional specifications, and user stories.
- Create detailed test plans, test scenarios, and test cases.
- Ensure traceability between requirements and evaluate coverage.
- Perform functional, regression, integration, system, smoke, and other testing.
- Validate APIs, UI workflows, database interactions, and backend processes.
- Identify, document, track, and retest software defects using defect management tools.
- Collaborate with Business Analysts, Developers, Product Owners, and Scrum teams.
- Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.
- Prepare QA status reports and testing metrics.
What You'll Bring:
- Strong understanding of STLC and SDLC.
- Experience in manual and automation testing.
- Knowledge of Selenium, API testing tools, SQL, Agile, and CI/CD pipelines.
- Experience with defect tracking tools such as JIRA and PractiTest.
- Basic to intermediate understanding of AI-assisted testing concepts.
- Strong analytical, communication, and critical thinking skills.
Preferred Skills
- Bachelor's degree in computer science, Information Technology, or related field.
- Experience testing AI applications.
Pay Transparency
Salary Range: $65,000-$92,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 94699
#BI-Hybrid
Skills Required
- Strong understanding of software testing life cycle (STLC) and software development life cycle (SDLC)
- Experience in manual and automated testing
- Knowledge of Selenium
- Knowledge of API testing tools
- Knowledge of SQL
- Knowledge of Agile methodologies
- Knowledge of CI/CD pipelines
- Experience with defect tracking tools such as JIRA and PractiTest
- Basic to intermediate understanding of AI-assisted testing concepts
- Strong analytical, communication, and critical thinking skills
- Bachelor's degree in computer science, information technology, or a related field
- Experience testing AI applications
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
Emma
Director, Tech, Data, AI, Ventures (TDAV)
Deepa
Chief Information Officer
Patricia
Corporate Vice President, Enterprise Technology Services
Joel
Senior Vice President, Founder & Head of New York Life Ventures
Nishit
Corporate Vice President, AI & Data Architect
New York Life Insurance Company Compensation & Benefits Highlights
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Retirement Support — Corporate employees are offered a 401(k) with company match and, for many roles, a defined‑benefit pension, with both the employee contributions and company match vesting 100% from day one. Qualified financial professionals may also have access to a defined‑benefit plan, per plan documents.
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Parental & Family Support — Paid New Parent leave doubled to 8 weeks for all parents as of January 1, 2024, and birthing parents typically receive an additional 6 weeks of paid short‑term disability. The company also highlights fertility and adoption support, backup childcare, tutoring, and elder‑care resources.
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Healthcare Strength — Medical, dental, and vision coverage are paired with HRAs/FSAs, an Employee Assistance Program, wellness programs, and telemedicine. Work/life perks such as gym discounts or on‑site gyms further reinforce the health and wellbeing offering.
New York Life Insurance Company Insights
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New York Life Insurance Company Leadership & Management
New York Life Insurance Company Company Growth, Stability & Outlook
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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About our Teams
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
