Associate Program Manager - AI Research

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Associate Program Manager will support a wide-range of projects within the Salesforce AI Research Team. This role will report into the operations team supporting the AI Research Program Manager and Director of Operations. The Associate Program Manager should be extremely proactive and consistently look for ways to improve processes. The ideal candidate for this role will be able to work autonomously, able to communicate effectively, and be well-organized with a very high attention to detail.

Tasks for the Salesforce AI Research Team will include:

• Onboarding and New Hire Support - refresh onboarding documents, liaise with hiring managers, manage the intern program, and track and assist all new hires 
• Procurement Execution - set up new vendors, manage contract negotiations, open POs and execute on payment schedules 
• Track and manage budget for specific projects: Swag + Internal Event Budgets, Conference Events Budgets, Budget for User Interviews + other tools. 
• Present at team meetings to broadcast upcoming activities and events- including team participation expectations, attendee preparation, timing, location, transportation etc.
• Support the AI Research Monthly Meeting - give updates about upcoming events, team announcements and project updates. 
• Conference Management - Will support the AI Research team’s presence at conferences. Assists in gathering and publicizing accepted conference papers, poster/oral presentation schedules, work closely with researchers on branding, work with our PMM on marketing collateral, etc.
• Organize Strategic Meetings with the Operations team - plan logistics for All Hands, Leadership Offsites, budget meetings and V2MOM reviews 
• Team Events - Assists in planning team events throughout the year for both our wider AIR Team + Individual manager teams. 
• Volunteer Events - you will plan at least one large scale volunteer event per quarter and communicate additional volunteer opportunities to the team throughout the quarter to ensure we hit our yearly volunteer hour goals
• Evangelism and Academic Paper Tracking - You will track and manage all academic papers submitted to top tier AI research conferences and supply up-to-date numbers to executive leadership upon request. You will work with marketing to keep our website up to date, and to tweet to evangelize research impact 

Salesforce Associate Program Manager Role Description

• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
• Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.
• Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
• Manage one to two large projects and multiple small to medium sized projects requiring complex cross-functional collaboration and management at the program level.
• Leverage business knowledge and expertise to drive business process improvements.
• Create and maintain comprehensive project documentation
• Demonstrate excellent partner-facing and internal communication skills
• Demonstrate excellent written and verbal communication skills
• Demonstrate organizational skills including attention to detail and multitasking skills

Travel

• 1-2x per year for conferences or other events 

Office Requirements

• Based in San Francisco.

• Required to work in office 10x per quarter in line with T&P Org requirements.

• Will be required to support in-office events in Palo Alto. 

Preferred Qualifications

• 2-3 years of Administrative, Project Management or relevant experience

• Experience in managing programs for a highly technical and/or AI team 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $99,400 - $150,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $118,900 - $163,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.