Shape the Future of Legal AI in Europe
At Libra, we're transforming how legal professionals work. Our AI-powered platform combines deep legal expertise with advanced generative AI to help lawyers research faster, draft smarter, reduce risk, and deliver better outcomes.
As we accelerate growth across Europe, we're looking for a senior commercial leader to drive strategic new business, expand our presence within the region's largest legal organizations, and strengthen customer retention across our existing client base.
The opportunity
This is a highly visible leadership role with direct influence on Libra's growth strategy. You'll own new business development across Europe's largest law firms and corporate legal departments while leading customer retention and digital revenue initiatives across multiple markets.
Working closely with the CEO and senior leadership team, you'll help secure some of the most strategic legal-tech deals in Europe and lead a team responsible for both growth and customer success.
What you will do
Drive Strategic Enterprise Growth
Lead market expansion across the top 50 European law firms and top 100 corporate legal departments.
Coach and support senior cross-border Account Executives on complex, multi-country opportunities.
Build account penetration, competitive displacement, and account-based growth strategies.
Develop executive-level relationships and engage senior stakeholders at target organizations.
Lead negotiations and commercial strategy for high-value enterprise agreements.
Own Customer Retention & Expansion
Lead a team of three Retention Managers across multiple regions.
Drive customer adoption, value realization, and renewal outcomes.
Own churn management, retention programs, and executive business reviews.
Identify risks and growth opportunities across the customer base.
Accelerate Digital Revenue
Oversee e-commerce performance across European markets and channel partners.
Optimize digital sales channels, conversion performance, and lead hand-off processes.
Drive continuous improvement through data, analytics, and commercial insights.
Lead & Influence
Develop and inspire a team of seven commercial professionals.
Partner closely with Sales, Marketing, Legal Engineering, Finance, and senior leadership.
Present business performance, forecasts, and strategic recommendations at executive level.
What you'll bring
8+ years of success in enterprise SaaS, legal technology, or professional services sales leadership.
Proven experience winning and managing complex, multi-country enterprise deals.
Track record of exceeding new business targets and delivering sustainable growth.
Experience leading high-performing sales, retention, or customer success teams.
Strong executive presence and ability to influence senior stakeholders.
Commercially astute, data-driven, and comfortable operating in fast-growth environments.
Experience in legal tech or professional services is advantageous.
Fluent English required; Dutch and/or additional European languages are a plus.
Why this role?
Own some of Europe's most strategic legal-tech opportunities.
Work directly with the CEO on key enterprise pursuits.
Lead both acquisition and retention, giving you full commercial impact.
Play a pivotal role in scaling one of the most innovative AI platforms in the legal industry.
Build, influence, and shape the next stage of Libra's European growth story.
What do we offer?
In addition to a compensation and benefits package in line with the market, we also offer the following:
Full-time work week of 36 hours.
Commission scheme.
Personal choice budget.
Home office allowance.
Commuting allowance.
A flexible, hybrid work setup in which we work twice a week at the office.
An engaged, diverse, and quality-driven team.
A culture that celebrates diversity and values talent.
Wolters Kluwer invests continuously in the growth and competencies of its employees by giving them many opportunities to develop.
Interested in the Role of Associate Director, Strategic Accounts & Retention ?
Please apply by clicking the Apply button. If you have questions, reach out to Claudia Funk ([email protected]) or via phone at +31 6 15136211.
#LI-Hybrid
Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills Required
- 8+ years of success in enterprise SaaS, legal technology, or professional services sales leadership.
- Proven experience winning and managing complex, multi-country enterprise deals.
- Track record of exceeding new business targets and delivering sustainable growth.
- Experience leading high-performing sales, retention, or customer success teams.
- Strong executive presence and ability to influence senior stakeholders.
- Commercially astute, data-driven, and comfortable operating in fast-growth environments.
- Fluent English.
- Experience in legal tech or professional services.
- Dutch and/or additional European languages.
- Experience optimizing digital sales channels and e-commerce performance.
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
