We are hiring amazing humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find a career path alongside other incredible humans, like yourself. You'll be part of an environment that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Your Opportunity:
Chewy is seeking an Associate Director Product Manager within our Product Management team in HR. This team plays a critical role in crafting innovative, user-centric experiences that drive business outcomes. As a senior individual contributor, you will be responsible for the full lifecycle of large, complex, and novel products. You will also play a direct role in the long-term strategy of a broader product portfolio.
In this role, you will bring deep product expertise, critical thinking, and strong executional capabilities to lead initiatives that have broad cross-functional impact. You will influence leadership, manage ambiguity, and drive clarity across organizational boundaries while developing and evangelizing product vision.
What You'll Do:
- Own the end-to-end customer and business experience for a large and complex product that contributes to Chewy's long-term strategy
- Develop and lead the product strategy (e.g., 3-year plan) for your area of ownership, aligning with broader portfolio goals and company priorities
- Define and champion customer-centric solutions by synthesizing quantitative and qualitative insights; anticipate needs not readily visible in data
- Build and apply customized prioritization frameworks, identify and mitigate product risks, and manage interdependencies and critical paths across teams
- Develop high-impact product documents (e.g., PRFAQs) for complex products that clearly articulate vision, value, and success metrics; presenting confidently to SLT
- Build alignment across leadership up to VP level through crisp, data-driven communication and proactive engagement; welcoming feedback and debate
- Partner with design, engineering, data science, and analytics teams in agile environments to deliver measurable impact on time and within scope
- Lead initiatives through ambiguity, structuring open-ended problem spaces, and driving decisions that influence broader organizational outcomes
- Serve as a subject matter expert and thought leader in your product domain, mentoring peers and contributing to the advancement of the product practice
What You'll Need:
- Bachelor's degree in a related field; MBA or advanced degree preferred
- 8+ years of product management experience, including ownership of large or complex product initiatives with strategic impact
- Proven ability to build long-term product strategies and roadmaps with deep business and customer insight
- Outstanding analytical and problem-solving skills, including experience with experiment design, Key Performance Indicators (KPIs), and risk assessment
- Excellent written and verbal communication skills, including a high level of comfortable presenting to and influencing VP and SLT leaders
- Experience developing frameworks or methodologies for large-scale product planning
- Technical acumen sufficient to engage deeply with engineering and data science teams
- Demonstrated experience leading cross-functional teams through ambiguity to deliver innovative, scalable solutions
- Occasional travel may be required to support collaboration or customer research
- Background in HR Tech, automation, personalization, or related technology domains is preferred
The base salary range for this role is $166,000 - $265,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in a related field; MBA or advanced degree preferred
- 8+ years of product management experience
- Experience with large or complex product initiatives
- Strong analytical and problem-solving skills
- Excellent communication skills for influencing senior leadership
- Experience developing frameworks for product planning
- Technical acumen to engage with engineering and data science
- Experience leading cross-functional teams through ambiguity
- Background in HR Tech, automation, personalization, or related domains
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.
