Chewy is seeking a strategic Associate Director, Procurement Program Management to join our high-performing Procurement team! This established role reports to the Director of Indirect Procurement and plays a meaningful role in driving program management excellence across Chewy's sourcing and procurement ecosystem. You will lead a team and be accountable for building scalable, enterprise-level capabilities that support strategic procurement priorities. As a key enabler of operational excellence and transparency, in this role you will be responsible for leading high-impact initiatives including Quarterly Business Review (QBR) program development for senior leaders and the creation and improvement of enterprise-wide Procurement policies. Strong communication-both verbal and written-is essential, as this role requires frequent interaction with executive partners and ownership of senior leadership communications, including whitepapers and strategic memos.
Chewy's Procurement team is building the future of sourcing excellence-and we need forward-thinking leaders to help us scale. As the Associate Director, Procurement Program Management, you will serve as a trusted partner across Legal, Finance, Operations, and Sourcing teams to ensure flawless execution and compliance across Chewy's Procurement function. You will have the opportunity to help shape the strategic infrastructure that fuels Chewy's continued growth, partnering across the business to deliver results that matter!
What You'll Do:
- Lead the Procurement Program Management Office (PMO), responsible for driving cross-functional alignment, governance, and structured execution of initiatives across Real Estate, Facilities, Fulfillment Center, Transportation, and G&A sourcing verticals
- Manage and develop a team responsible for program delivery, project tracking, risk mitigation, and leadership reporting
- Design, implement, and continuously improve tools and processes for initiative intake, prioritization, spend management, resource planning, and execution
- Own and evolve the Procurement QBR framework-ensuring data-driven, insight-rich, and actionable reviews with senior leadership and key partners
- Lead the development, documentation, training, and rollout of scalable procurement policies that support compliance, efficiency, and risk mitigation across sourcing activities
- Develop dashboards, Key Performance Indicators, and reporting tools to monitor progress and performance of procurement initiatives and policy adoption
- Partner closely with Legal and Finance teams on policy alignment, and with operational leaders to ensure successful implementation and change management
- Support planning cycles, business reviews, and organizational development activities within the Procurement team
What You'll Need:
- Bachelor's degree in Business, Supply Chain, Operations, or related field; MBA or equivalent preferred
- 8+ years of experience in program management, procurement operations, or sourcing strategy, including 3+ years in a leadership role
- Strong communication skills, both verbal and written, with demonstrated experience writing whitepapers and executive-level memos for senior leadership
- Experience in spend data management and reporting
- Experience with Oracle Cloud Suite is preferred
- Experience developing QBR frameworks and policy governance structures at an enterprise level
- Proven success in managing large-scale, cross-functional initiatives in a dynamic, high-growth environment
- Solid understanding of procurement systems, contract management, compliance, and operational standard processes
- Excellent communication, facilitation, and engagement skills
- High comfort with data and tools to support executive reporting and performance tracking, experience with Tableau Cloud is preferred
- PMP, Lean Six Sigma, or other project/program management certifications are a plus
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
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