Our Opportunity
Chewy is seeking a strategic and business-oriented Commercial Contracts Manager to join our Legal team! This is a high-impact role for an experienced contracting professional who can independently lead complex commercial negotiations while building scalable systems that enable the business to move faster with appropriate risk controls.
In addition to owning end-to-end commercial transactions, this role will play a central role in implementing and managing Chewy's enterprise contract lifecycle management (CLM) platform from the ground up. The ideal candidate brings deep contracting experience, strong operational instincts, and a passion for building processes, playbooks, and technology-enabled solutions that multiply team impact.
What You'll Do
Lead Commercial Contracting
- Serve as the operational hub for the contracting function by triaging incoming requests, identifying and aligning business priorities, involving in-house attorneys where required, and coordinating outside counsel support.
- Draft, review, negotiate, and manage a broad range of commercial agreements, including vendor, services, technology, and procurement-related contracts.
- Independently own the full contract lifecycle from intake through negotiation, execution, and post-signature administration.
- Provide practical, risk-balanced guidance to business stakeholders and serve as a trusted partner to Procurement, Finance, and Operations teams.
Build & Operationalize Contracting Infrastructure
- Design, implement, and manage Chewy's enterprise CLM platform, including workflow configuration, approval matrices, clause libraries, templates, reporting dashboards, and user governance.
- Partner cross-functionally to define intake processes, risk-tiering frameworks, playbooks, and escalation protocols that align with company risk tolerance and business objectives.
- Develop and maintain standardized templates and negotiation guides to drive consistency and efficiency across high-volume transactions.
- Deliver training and drive adoption of CLM tools and self-service resources across the organization.
- Continuously evaluate and optimize contracting workflows using automation, data insights, and AI-enabled tools to improve turnaround times and visibility.
What You'll Need
- Bachelor's degree required; paralegal certification or advanced contract management training from an ABA-accredited program preferred.
- 7+ years of progressive experience negotiating and managing commercial contracts in-house or at a law firm.
- Demonstrated ability to independently negotiate and close complex agreements with minimal oversight.
- Strong understanding of contract law principles, procurement practices, and commercial risk allocation.
- Direct experience implementing, configuring, or substantially enhancing a CLM platform; experience standing up an enterprise CLM program is strongly preferred.
- Experience developing contracting playbooks, templates, and scalable processes.
- Strong business judgment with the ability to balance risk and commercial objectives pragmatically.
- Exceptional organizational, communication, and stakeholder management skills.
- Experience leveraging automation and AI tools to enhance contracting efficiency is a plus.
The base salary range for this role is $78,500 - $130,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
