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The software company powering the path to the world’s new medicines.
The Role
Operate and monitor media exposure and measurement solutions (Crossix). Configure and QA tags and media inputs, troubleshoot ingestion/data quality with agencies and publishers, support campaign setup, and collaborate with stakeholders to improve processes and support client technical needs.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.
We are looking for a Media Data Operations Associate who has experience in operational roles dealing with media exposure data, measurement, and associated technologies. In addition, a successful candidate will have strong attention to detail, an affinity for increasing efficiency using standardized and scalable workflows, an insatiable appetite to learn, and an eagerness to join a growing team. This role is uniquely positioned at the intersection of media, technology and data operations; you will have the opportunity to learn about how marketing technologies converge in the rapidly changing healthcare space.
What You'll Do
- Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers.
- Configure media inputs to support campaign set up. Create and distribute digital media and website tags.
- QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate.
- Monitor the delivery, ingestion, and data quality for media exposure data from different partners.
- Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners.
- Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations.
- Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams.
- Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups.
- Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management.
Crossix Implementation & Ongoing Monitoring
Stakeholder Collaboration & Support
Requirements
- 2+ years of experience working in an operational role, preferably at a media agency or publisher
- Experience working with or in ad operations, digital media analytics, or project management
- Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
- Experience supporting media campaign setup, including data operations and tag management
- Exceptional attention to detail with strong critical thinking skills
- Experience working with external partners coordinating across teams
- Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes
- Ability to multitask with effective resolution management in a fast-paced, growing environment
Nice to Have
- Familiarity with various tag management platforms, such as Google Tag Manager.
- Familiarity with log-level exposure data across media channels
- Programmatic DSP or Google Campaign Manager experience
- Interest in the Media industry and big data operations
- Experience building monitoring capabilities using BI tools like Sigma
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $85,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 2+ years of experience at a media agency or publisher in an operational role
- Experience in ad operations, digital media analytics, or project management
- Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
- Experience supporting media campaign setup, including data operations and tag management
- Exceptional attention to detail and strong critical thinking skills
- Experience coordinating with external partners across teams
- Strong communication skills and ability to explain complexity through process flows and documentation
- Ability to multitask and manage resolutions in a fast-paced environment
- Familiarity with tag management platforms such as Google Tag Manager
- Familiarity with log-level exposure data across media channels
- Programmatic DSP or Google Campaign Manager experience
- Interest in the media industry and big data operations
- Experience building monitoring capabilities using BI tools like Sigma
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Equity Value & Accessibility — Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
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Flexible Benefits — Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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