Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.
As an Associate Account Manager, you’ll support Bevi’s growing community of customers in our direct-to-customer markets. You’ll be the main point of contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction. You’ll balance proactive outreach with responsive service, building relationships that lead to long-term loyalty and growth.
Your Day to Day- Manage a portfolio of customers, ensuring satisfaction and retention
- Identify opportunities for upgrades, expansions, or new product adoption within existing accounts
- Build relationships with key contacts and act as their go-to resource for Bevi product knowledge
- Maintain regular touchpoints with customers through email, phone, and video check-ins
- Track all account activity and renewal data in Salesforce with precision and accountability
- Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities
- Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success
- 1-2 years of experience in account management, customer success, or a client-facing role
- Strong relationship-building and communication skills
- Organized, proactive, and comfortable managing multiple priorities at once
- Curious, eager to learn, and driven by helping customers succeed
- Salesforce or CRM experience is a plus
- Passion for sustainability and enthusiasm for Bevi’s mission
#LI-NP1
At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles:
- Market-driven - We anchor pay decisions in real-time market data
- Performance-based - We reward individual impact, not just tenure
- Equitable - We ensure fairness across teams, roles, and demographics
- Growth-focused - We invest in talent that scales with Bevi
- Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity
The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.
*For Sales roles: The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position.
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) with company match
- Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
- Generous fully paid parental leave for both birth parents and non-birth parents
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
- Monthly stipends for cell phone use and commuting costs
- Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
- Happy hours, team-building events, bagel breakfasts, Values awards - and more.
A note on AI in our hiring process: We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.
Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition, a collaboration that aligns with our dedication to community-driven progress and the future of technology.
We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply! A member of the Bevi Talent team '[email protected]' will be reaching out about next steps if we would like to move forward.
Accommodations:Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
Skills Required
- 1-2 years of experience in account management, customer success, or a client-facing role
- Strong relationship-building and communication skills
- Organized, proactive, and comfortable managing multiple priorities at once
- Curious, eager to learn, and driven by helping customers succeed
- Salesforce or CRM experience
- Passion for sustainability and enthusiasm for Bevi's mission
What the Team is Saying
Bevi Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage through BlueCross BlueShield comes with a high employer contribution, alongside mental health support and fully employer‑paid disability and life insurance.
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Parental & Family Support — Generous fully paid parental leave applies to both birth and non‑birth parents. Additional supports include fertility and childcare benefits and access to an onsite Mother’s Room.
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Leave & Time Off Breadth — Flexible or unlimited PTO is provided alongside 12 company holidays. Separate paid sick and bereavement days extend the time‑off offering.
Bevi Insights
What We Do
Founded in 2013 with a vision to eliminate the need for single-use bottles and cans, Bevi is redefining how beverages are delivered in commercial spaces. Best known for its Smart Water Cooler®, Bevi has grown into the leading connected beverage platform, combining hardware, data, and beverage innovation to deliver still, sparkling, flavored, and enhanced drinks on demand. Powered by real-time connectivity and insights, Bevi enables organizations like Hyatt, Tripadvisor, Netflix, and Delta to offer customizable, healthy beverage experiences while reducing environmental impact. To date, Bevi machines have reduced the need for more than one billion single-use plastic bottles and cans. Thousands of organizations across the United States, Canada, the UK, and Ireland hydrate sustainably with Bevi machines, including workplaces, gyms, hotels, retail stores, airports, hospitals, universities, and more. For more information, visit www.bevi.co and follow Bevi on Instagram and LinkedIn.
Why Work With Us
We’re a team of self-starting, mission-driven individuals with a passion for purposeful innovation (and of course, office pups). Our employees are always looking to get involved and spread sustainability, from park cleanups and urban farming to used clothing and donation drives. By working at Bevi, you are making a difference!
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Bevi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
