Associate Account Manager II

Reposted 21 Hours Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
Hybrid
Junior
AdTech • eCommerce • Information Technology • Travel • Generative AI
Helping travelers explore the world. One journey at a time.
The Role
Manage relationships with hotel and travel partners to drive growth and retention through data-driven recommendations, account plans, marketing and revenue initiatives, performance monitoring, and straightforward commercial conversations. Support content, pricing, and availability improvements, attend partner meetings, and occasionally travel to visit partners while developing commercial and relationship management skills.
Summary Generated by Built In

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Associate Account Manager 

Introduction to the Team 

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. 

Make an impact! 

As an Associate Account Manager, you will help hotel and travel partners maximize their success on Expedia Group’s platform by building strong relationships, understanding their business goals, and providing data-driven recommendations to support growth. You will work closely with partners to improve content, rates, availability, and overall marketplace performance while identifying opportunities through marketing initiatives, promotions, and revenue management strategies. Using Expedia Group’s tools, insights, and self-service solutions, you will conduct regular business reviews, monitor partner performance, and support commercial conversations that drive results. This role combines account management, partner consulting, and analytical problem-solving to help partners increase visibility, attract more travelers, and deliver exceptional customer experiences, while also developing your own commercial and relationship management skills. 

In this role, you will: 

  • Build developing relationships with partners and their account teams, including key buyers and decision-makers 

  • Create opportunities to strengthen accounts through progress meetings, fact-finding conversations, and exploratory discussions 

  • Learn partner business goals and challenges, then recommend products, services, and insights that align to their needs 

  • Complete basic account plans and use data and insights to support account growth and retention 

  • Attend partner meetings, identify stakeholders, and help guide straightforward commercial conversations toward productive outcomes 

  • Build working knowledge of contracts, internal processes, and company offerings while partnering with more senior colleagues when additional support is needed 

  • Support marketing campaigns, promotions, and revenue management initiatives 

  • Monitor partner performance and market trends 

  • Travel occasionally to visit partners 

Experience and qualifications: 

  • You have 0-2 years of relevant experience 

  • You have a bachelor’s degree; or equivalent related professional experience 

  • You are proficient in English and the local language of the market you support 

  • You are a proficient communicator who can exchange clear information and build support in straightforward situations 

  • You have growing knowledge of sales techniques, and some account management experience is preferred 

  • You are comfortable gathering data, identifying insights, and assisting with cost, benefit, and risk analysis to support business decisions 

  • Problem-solving mindset and willingness to learn 

  • Positive attitude, resilience, and a growth mindset 

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

.

Skills Required

  • 0-2 years of relevant experience
  • Bachelor's degree or equivalent related professional experience
  • Proficient in English and the local language of the market supported
  • Proficient communication skills
  • Growing knowledge of sales techniques
  • Some account management experience
  • Comfortable gathering data, identifying insights, and performing cost/benefit/risk analysis
  • Problem-solving mindset and willingness to learn
  • Positive attitude, resilience, and growth mindset

What the Team is Saying

Christos Rigas

Expedia Group Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits Travel and wellness reimbursements, employee travel discounts, and flexible stipends are presented as standout perks that add meaningful lifestyle value. Mental-health resources and pet support broaden the package beyond core pay.
  • Parental & Family Support Paid parental leave for all parents with additional time for birthing parents, plus adoption, surrogacy, and caregiver support, are highlighted as generous and accessible. Immediate eligibility for parental leave reinforces the family-friendly design.
  • Healthcare Strength Medical, dental, and vision coverage is paired with inclusive healthcare extending to partners and covering fertility and transgender services. Access to mental-health platforms complements the core medical offering.

Expedia Group Insights

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The Company
HQ: Seattle, WA
16,000 Employees
Year Founded: 1996

What We Do

Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Why Work With Us

Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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