The Role
Develop and manage transactional sales opportunities within a defined region through in-person and remote selling. Build long-term agent relationships, identify prospects, close new business, up-sell/cross-sell, provide account management and training, monitor market/competitive changes, prepare reports, and support special projects as needed.
Summary Generated by Built In
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Position PurposeUnder occasional supervision, develops and manages transactional sales opportunities for a defined region through a combination of in-person selling, remote relationship building, and closing on new opportunities. Provide ongoing account management and problem solving, along with finding new opportunities to up-sell and cross-sell to agents within the region. Gathers and analyzes market intelligence on competitors, performs audits, and attend various meeting and industry functions as needed.Principal Duties & Responsibilities
- Manage, build, and promote insurance products within an assigned market.
- Identify and close on sales opportunities through a combination of in-person and remote selling in order to successfully market and grow insurance product premiums.
- Determine potential opportunities for new business, add-on or cross-selling business, and maintain future opportunities.
- Develop long-term relationships and repeat business by understanding the problems, challenges, and needs of key agents and developing solutions to address these issues.
- Identify prospects through various lead generation activities.
- Manage one-on-one customer meetings, both in person and remotely, with customers to explain services and train their staff on our technology.
- Maintain quality service by establishing and enforcing organizational standards.
- Prepare reports by collecting, analyzing, and summarizing information.
- Monitor and report on competitive changes in the marketplace including changes to rate, product, underwriting, and agency compensation models.
- Assist in special projects and other duties as needed.
- Demonstrated ability to achieve sales objectives.
- Ability to build, foster and maintain positive, professional customer relationships.
- Excellent interpersonal communication and presentation skills
- Problem solving and conflict resolution capabilities.
- Willingness to develop in depth understanding of RLI business.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and customers.
- Ability to communicate findings and recommendations to management on insurance sales matters.
- Creativity in solving issues and problems.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Skills Required
- Bachelor's degree in marketing, insurance, or related field
- 0-2 years of experience in a similar field or position
- Demonstrated ability to achieve sales objectives
- Ability to build, foster, and maintain positive professional customer relationships
- Excellent interpersonal communication and presentation skills
- Problem solving and conflict resolution capabilities
- Willingness to develop in-depth understanding of the business
- Ability to work independently while coordinating with others
- Ability to communicate findings and recommendations to management on insurance sales matters
- Creativity in solving issues and problems
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The Company
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years. We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business. We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for: The best and brightest people in the industry who build strong relationships and provide outstanding service. An underwriting focus so we perform well in all market cycles. Our empowered, creative ownership culture. A customized approach to developing insurance products to meet very specific needs. Proven financial strength.
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