This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days/Week
- This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.
- Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
- Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
- Coordinates service requests in a timely manner.
- Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
- Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
- Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
- Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
- Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
- Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.
Qualifications
- Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
- Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
- Associates or bachelor's degree preferred
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$46,000.00 - 84,000.00
Skills Required
- Critical thinking, problem solving, decision making, customer focus, detail orientation, written and verbal communication, organization, adaptability, courtesy, dependability, and ability to learn/apply new information quickly and accurately
- Two or more years of related work experience
- Associate's or bachelor's degree
Liberty Mutual Insurance Compensation & Benefits Highlights
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Parental & Family Support — Paid bonding leave is 8 weeks for all new parents, with birth parents receiving an additional 8 weeks via short-term disability for up to 16 weeks at 100% pay. Family-building support includes up to $40,000 for adoption/surrogacy and fertility benefits up to $50,000 medical and $25,000 pharmacy.
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Retirement Support — A 401(k) program features matching that can include 100% up to 5% per pay period plus an additional 3% annual match, and student-loan payments can be matched like 401(k) contributions. Company filings also indicate defined‑benefit pension coverage for certain U.S. employees, with eligibility varying by group.
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Wellbeing & Lifestyle Benefits — Comprehensive medical, dental, vision, disability, and life insurance are paired with mental-health resources such as an EAP and free therapy sessions, with onsite health centers in Boston and Plano. Tuition support (100% for approved undergraduate coursework; up to $6,000/year for graduate) further supports overall well-being and development.
Liberty Mutual Insurance Insights
What We Do
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Why Work With Us
We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.
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Liberty Mutual Insurance Teams
Liberty Mutual Insurance Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.























