It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart
We are looking for a proactive and customer-focused Product Executive to join our team.
Responsibilities:
- Provide administrative support to the product management team
- Handle resellers’ / customers’ inquiries, both in email and via telephone, written & verbal
- Handle logistics / order processing duties
- Coordinate / communicate with resellers’ logistics team for inquiries, problem-solving
- Handle other administrative support to Product Managers, in events, campaigns, reporting, documentation and other data processing duties when necessary.
Requirements:
- Diploma or Degree in Business administration, IT industry ideal but not a must
- 1–2 years of working experience in customer support, service support, ideally in the IT / Technical industry.
- Strong communication and interpersonal skills, verbal & written.
- Good knowledge and skills in MS Excel, e.g. pivot table, V-Look Up, namely
- High sensitivity to numbers, good attention to details
- Problem-solving skill sets and mindset, able to work independently as well as a good team player
Skills Required
- Diploma or Degree in Business Administration
- Experience in IT industry
- 1-2 years working experience in customer support or service support
- Strong verbal and written communication and interpersonal skills
- Good MS Excel skills (pivot tables, VLOOKUP)
- High sensitivity to numbers and strong attention to detail
- Problem-solving mindset; ability to work independently and as part of a team
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
