Join a high-impact Equities Operations Transformation team shaping the future of Global Equities across Cash Equities, Equities Derivatives, and Prime Finance. This is a change management leadership role executed with an embedded, forward-deployed delivery approach: you work directly with frontline Operations to identify the highest-value problems, partner with Technology to deliver AI/automation-enabled solutions, and drive adoption with measurable outcomes—while protecting operational stability and control discipline.
As a Change Management - Vice President within the Equities Operations Transformation team, you will lead strategic change programs that improve operational excellence, resiliency, and scalability. You will translate business strategy into actionable initiatives, run stakeholder alignment and governance, and manage delivery end-to-end—from discovery through rollout and adoption—using data and AI tooling to accelerate insight, execution, and outcomes.
Job responsibilities
- Identify and prioritize high-value operational problems by embedding with Equities Operations teams to understand workflows, handoffs, controls, exceptions, manual workarounds, bottlenecks, and root causes.
- Use a forward-deployed delivery model to translate business strategy and frontline operational pain points into executable product opportunities, working directly with Operations teams to observe workflows, validate root causes, define user needs, and shape Minimum Viable Product (MVP) scope, success metrics, backlogs, user stories, acceptance criteria, and delivery roadmaps.
- Partner with Operations, Technology, Product and Controls to design, pilot, iterate, and scale practical AI, automation, workflow, and data-enabled solutions that are usable, resilient, and control-aware.
- Lead end-to-end delivery from discovery through design, build, testing, rollout, adoption, and benefit realization, managing scope, milestones, dependencies, risks, issues, governance, and delivery cadence.
- Drive adoption and sustained behavior change through stakeholder engagement, communications, training, readiness planning, operating procedures, usage tracking, and reinforcement of new ways of working.
- Utilize data and AI-enabled delivery practices to size opportunities, monitor program health, surface risks, accelerate decision-making, and track measurable outcomes such as exception volumes, Straight-Through Processing (STP), rework, cycle times, defect leakage, control breaks, and key risk indicator (KPIs).
- Protect operational stability and control discipline by ensuring solutions include appropriate testing, release readiness, data quality, entitlements, auditability, exception handling, fallback procedures, and production support.
Required qualifications, capabilities, and skills
- Strong financial services operations, transformation, product delivery, or technology-enabled change experience, within Cash Equities, Derivatives, Prime Finance, Securities Operations, or markets operations and//or post trade processes.
- Proven ability to work directly with Operations or frontline business teams to diagnose workflow pain points, define root causes, prioritize high-value opportunities, and deliver measurable operational improvements.
- Product-minded delivery experience, including translating ambiguous business problems into roadmaps, backlogs, requirements, user stories, acceptance criteria, MVPs, delivery plans, and adoption strategies.
- Experience delivering automation, workflow, AI, analytics, data, or technology-enabled solutions in a regulated environment, with sufficient technical fluency to partner effectively with engineers, data teams, product managers, architects, and controls stakeholders.
- Strong leadership, stakeholder management, Agile delivery, and communication skills, with the ability to influence across Operations, Technology, Product, Risk, Controls, and senior management while maintaining a strong control and execution mindset.
Preferred qualifications, capabilities, and skills
- A product delivery and/or data and analytics background.
- Experience and technical knowledge of AI, payments, data platforms, and cloud (sufficient to partner effectively with engineers and make pragmatic trade-offs).
- Bachelor's degree or equivalent experience in Technology, Data Science, Engineering, or other related area.
- Familiarity with Business Process Management (BPM) tools/techniques for process analysis and documentation.
- Experience running stakeholder forums and cross-team governance routines.
Skills Required
- Financial services operations, transformation, product delivery, or technology-enabled change experience in equities, derivatives, prime finance, securities operations, markets operations, or post-trade processes
- Experience diagnosing workflow pain points with frontline Operations teams and delivering measurable operational improvements
- Product-minded delivery experience translating business problems into roadmaps, backlogs, requirements, user stories, acceptance criteria, MVPs, delivery plans, and adoption strategies
- Experience delivering automation, workflow, AI, analytics, data, or technology-enabled solutions in a regulated environment
- Technical fluency sufficient to partner with engineers, data teams, product managers, architects, and controls stakeholders
- Strong leadership, stakeholder management, Agile delivery, and communication skills
- Product delivery and/or data and analytics background
- Technical knowledge of AI, payments, data platforms, and cloud
- Bachelor's degree or equivalent experience in Technology, Data Science, Engineering, or a related area
- Familiarity with Business Process Management tools and techniques
- Experience running stakeholder forums and cross-team governance routines
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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