Assistant Manager, Store Construction

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At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

The Assistant Manager of Construction supports assigned Coach projects in North America as a member of each Project Delivery Team from AOR Kickoff through Store Opening, Turnover and Project Closeout. All responsibilities below apply to assigned projects and their delivery teams. The role coordinates day-to-day execution, maintains project records and follows through on assigned actions. Working under Project Manager direction, this individual supports opening readiness and coordinates assigned projects within approved scope, budget and schedule. The Project Manager retains accountability for project scope, physical execution and opening readiness.

Project Delivery Team Support

• Support the Project Manager on assigned projects as part of each Project Delivery Team from AOR Kickoff through Store Opening, Turnover and Project Closeout. Responsibilities for assigned stores include, but are not limited to, bid coordination, GC bid analysis, issuance of GC start-up packages, utility setup and closeout and tenant allowance documentation.

Preconstruction Support

• Support Landlord and AOR Kickoff meetings by gathering site requirements, recording decisions and tracking actions, approvals and due dates.
• Assist the PM with drawing reviews, site-condition checks and constructability coordination before Landlord and Permit submissions. Track comments through resolution.
• Maintain current approved design standards, drawings and project files through Schematic Design, Design Development, bidding and construction.
• Coordinate project bidding for GC, FF&E and SBO scopes on assigned stores, including bid package preparation, the Bid Checklist and tracking of submissions and clarifications. Partner with the PM, Purchasing and the designated Bid Administrator in accordance with established sourcing and approval procedures.
• Prepare GC bid analyses comparing pricing, scope coverage, exclusions and qualifications. Identify gaps and outstanding clarifications for PM review and award recommendation.
• Prepare and issue the GC start-up package for assigned stores following required approvals. Confirm package completeness and receipt and track outstanding start-up requirements with the PM and GC.
• Coordinate utility setup and activation for assigned stores with the PM, Engie and service providers. Confirm required service dates and follow through on outstanding setup and invoice issues.

Construction Coordination

• Support weekly OAC meetings by preparing updates, recording decisions and maintaining an action log with named owners and due dates.
• Maintain RFI and Change Order logs, gather supporting information and flag scope, schedule and cost impacts for PM review and required approvals.
• Track contractor progress against the project schedule and approved documents. Escalate missed milestones, unresolved issues and quality concerns to the PM.
• Support site visits and milestone checks, documenting field conditions, progress and corrective work for PM review.
• Coordinate site readiness and millwork, FF&E and SBO receipt checks with the GC, Purchasing. Retain receipt evidence and report shortages or damage to Purchasing for resolution.
• Coordinate PM-requested security guard coverage for assigned projects, maintaining service records, tracking requests and routing invoices for review.
• Follow up on assigned field actions and coordinate approved corrective work with contractors and internal partners. Refer technical decisions and scope changes to the PM.

Risk & Communication Management

• Identify and promptly escalate risks to schedule, budget, quality and opening readiness, documenting the issue, responsible owner and required decision.
• Provide verified status, milestone updates and supporting records for assigned projects to the PM and PMO for integrated schedules and dashboard reporting.
• Maintain clear communication with Store Design, Operations, Purchasing, consultants, contractors and landlords on assigned actions and dependencies.
• Retain approvals, bid support, delivery evidence and closeout records in the designated project files. Provide records and feedback from assigned projects to support PMO control checks and improvements to standard workflows.

Turnover & Store Opening

• Support punchlist and track corrective work, owners and due dates. Provide completion evidence to the PM and PMO, which owns post-opening tracking and closure governance.
• Partner with Construction Commercial Management to prepare and complete project closeout packages and tenant allowance submissions for assigned stores. Collect as-built drawings, warranties, operation manuals and required supporting documentation, track outstanding items and follow through on submission requirements to support tenant allowance recovery and financial closeout.
• Coordinate assigned turnover activities with Operations, Visual Merchandising, IT and Loss Prevention. Escalate outstanding requirements to the PM for opening-readiness decisions.
• Prepare punchlist, Day 2 requests and warranty handoff  to PMO.

Qualifications

• 2+ years of retail construction experience. A combination of education and relevant experience will be considered.
• Working knowledge of construction methods, project phases and site coordination, with the ability to interpret architectural and construction documents.
• Experience coordinating project records, schedules, vendors or contractors and following actions through completion.
• Ability to balance support responsibilities across assigned projects, prioritize competing deadlines and adapt to changing needs.
• Strong communication, organization and problem-solving skills, with attention to accurate records and timely follow-up.
• Ability to work collaboratively across internal teams and external partners and recognize when an issue requires PM direction.
• Proficiency in Microsoft Office, including Excel and MS Project, and the ability to learn construction management and project collaboration platforms.
• May travel up to 25% to support site visits at key milestones on assigned projects.

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Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.                                                                                                    
 

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264.

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Base Pay Range

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.