Jobs at Tapestry - Coach and Kate Spade

Supervises retail store operations and sales-floor performance while delivering exceptional customer service. Drives sales and KPI achievement, develops client relationships, coaches and trains employees, supports recruiting and onboarding, and ensures operational compliance. Oversees cash handling, POS transactions, inventory functions, stockroom organization, replenishment, omnichannel selling, virtual shopping, and customer data capture. Requires flexible scheduling, physical ability to handle merchandise, and proficiency with Microsoft Office, social media, and clienteling tools.

As a Sales Associate, you will represent the Coach brand, drive sales through personalized service, maintain store operations, and build client relationships.

The Sales Associate represents the Coach brand and delivers personalized shopping experiences, meets sales goals, and supports store operations.

Serve as a Coach brand ambassador by delivering personalized luxury retail service, styling customers, driving sales, building client relationships, and meeting individual and store KPIs. Operate POS and clienteling tools, support omni-channel selling, process transactions, replenish inventory, receive shipments, maintain sales-floor standards, and assist with visual merchandising and daily store operations. Work collaboratively on a flexible schedule, including nights, weekends, holidays, and peak seasons.

The SAP RTL Manager will lead governance and strategy for SAP Retail, focusing on automation, AI solutions, and integration across platforms, while mentoring teams and managing vendor relationships.

Acts as a lead cashier in a Coach retail environment, supporting customer service, cashiering, sales-floor operations, and team performance. The role requires coaching colleagues, maintaining customer focus, achieving results, and regularly lifting up to 25 pounds, occasionally up to 50 pounds, while maneuvering throughout the sales floor and stockroom.

As Assistant Store Manager, you'll drive sales, deliver exceptional service, lead talent development, ensure operational excellence, and collaborate with teams for strategy execution.

As a Sales Support Associate, you will welcome customers, operate POS, manage stock, support sales floor activities, and maintain cleanliness.

The Sales Associate is responsible for delivering personalized shopping experiences, meeting sales goals, maintaining store operations, and developing client relationships in a luxury retail environment.

Serves as a trusted stylist and retail sales advisor, helping customers select products, create complete looks, and express their personal style. Responsibilities include customer engagement, product storytelling, add-on sales, purchase guidance, POS transactions, stockroom organization, and maintaining operational excellence. The role requires flexible scheduling, teamwork, multitasking, strong communication, retail selling skills, and the ability to perform physical tasks including lifting and maneuvering in sales-floor and stockroom environments.

Provides personalized styling advice and product recommendations to customers, creates complete looks, drives sales through customer engagement and storytelling, processes POS transactions, and maintains stockroom and sales-floor operations. Requires strong communication, retail selling skills, teamwork, flexible scheduling, social media awareness, and the ability to perform physical retail duties.

Provides personalized styling advice, product recommendations, and customer service in a Kate Spade retail store. Responsibilities include engaging customers, driving sales, completing POS transactions, maintaining stockroom organization, supporting omni-channel selling, and collaborating with the team. Requires retail experience, strong communication and selling skills, flexible scheduling, physical ability to handle merchandise, and willingness to work busy retail periods.

Provides personalized styling and product advice, engages customers, drives sales, completes POS transactions, maintains stockroom organization, and supports a seamless shopping experience. Requires flexible availability, retail experience, strong communication and selling skills, teamwork, social media awareness, and willingness to learn omnichannel selling. The role also requires regular lifting and the ability to maneuver throughout the sales floor and stockroom.

Supports store sales and operations by assisting customers, operating POS, handling cash, processing shipments, maintaining stockrooms, replenishing merchandise, executing visual merchandising updates, and following loss prevention and housekeeping standards. Requires flexible availability, strong communication and customer service skills, retail experience, basic computer and mobile POS proficiency, and the ability to lift up to 50 pounds occasionally.

Supports store sales and operations by welcoming customers, operating POS systems, handling cash, suggesting products, processing shipments, replenishing inventory, maintaining stockrooms, executing visual merchandising updates, and supporting sales-floor activities. Requires retail experience, strong customer service and communication skills, attention to detail, basic computer and cash-register knowledge, schedule flexibility, and the ability to lift up to 50 pounds occasionally.

Provides friendly, accurate checkout service in a Coach retail store; promotes membership programs, add-on sales, and gift cards; handles returns, repairs, damaged goods, cash management, and end-of-shift audits. Maintains an organized cashwrap, reports equipment issues, and supports cashier training. Requires flexible availability, customer focus, basic technology skills, and the ability to perform physical sales-floor and stockroom tasks.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, meeting sales goals, and driving cross-selling and repeat purchases. Uses POS, mobile selling, clienteling, and social-selling tools while supporting transactions, inventory, replenishment, visual merchandising, stockroom organization, and daily store operations. Requires schedule flexibility, teamwork, strong communication, and the ability to lift up to 50 pounds occasionally.

Serve as a Coach brand ambassador by delivering personalized luxury retail service, building client relationships, styling customers, driving sales, and meeting individual and store KPIs. Operate POS and clienteling tools, support social selling, process transactions, handle inventory and replenishment, maintain visual standards, and assist with daily store operations. Requires schedule flexibility, physical stockroom capabilities, and strong customer service and communication skills.

Assistant Store Leader partners with the Store Leader to drive store sales, profitability, customer service, and operational excellence. Responsibilities include coaching and developing associates, managing sales plans and KPIs, supporting recruiting, maintaining visual and brand standards, overseeing scheduling, cash handling, inventory, loss prevention, and store security. The role also leads omni-channel and virtual selling, customer outreach, live-stream shopping, and compliance with company policies while serving as Store Leader when needed.

Provides customer service and sales support in a luxury retail store. Responsibilities include welcoming clients, operating POS and cash wrap, recommending products, processing shipments, organizing stock, replenishing merchandise, executing visual merchandising updates, supporting sales-floor activities, maintaining cleanliness, and following loss-prevention policies. Requires flexible scheduling, physical ability to handle merchandise, and prior retail experience.