Assistant Manager, Agency Control and Governance, Tied Agency

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

The Job

• Act as a compliance specialist representing the Agency Channel with a 1.5-line-of-defense mindset.

• Assist in compliance reviews to address regulatory changes and industry best practices in insurance, and support the design, implementation, and ongoing enhancement of policies and procedures for the agency compliance framework to help achieve business objectives in a compliant manner.

• Assist in developing and rolling out educational initiatives, including training programs and various publications, for the agency channel to promote a culture of good conduct.

• Perform risk-based monitoring  of agency distribution practices to detect risks of misconduct and fraud, ensuring timely escalation and investigation of issues in accordance with company procedures.

• Conduct quality assurance checks to confirm the agency channel’s compliance with regulatory requirements.

• Assist with the investigation, analysis, and reporting of compliance incidents related to agency conduct.

• Collaborate with the compliance team, auditors, and Group Office to enhance overall compliance across FWD Group.

• Handle regulatory enquiries and ad hoc compliance tasks as assigned.

The Person

• Bachelor degree or equivalent in business administration, accounting, finance, law or related disciplines.

• Minimum of 4 years’ relevant experience in a compliance-related function within the insurance sector; experience working as 1.5 line of defense in a local insurer is preferable.

• Understanding of the Code of Conduct, guidelines, and circulars issued by the Insurance Authority of Hong Kong.

• Good interpersonal, communication, analytical, and bilingual drafting skills.

• Proactive, result-oriented, and adept at multitasking in a fast-paced environment.

• Proficient in PC applications, including MS Office and Power BI.

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.