Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering operations of all the hotel’s systems, plant, and equipment. You ensure the POMEC budget is utilized as efficiently and effectively as possible to satisfy guest needs, the property, and its assets. As an Assistant Chief Engineer, you’re not just assisting the Director of Engineering in overseeing the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
As the Assistant Chief Engineer, you will be responsible for performing the following tasks to the highest standards
- Keep our resort running smoothly: Oversee daily engineering and maintenance operations, ensuring that guest villas, public areas, facilities, and essential systems are maintained to Hilton's quality and safety standards.
- Deliver exceptional guest experiences: Respond promptly to maintenance requests, anticipate operational needs, and resolve technical issues efficiently to ensure a comfortable, safe, and seamless stay for every guest.
- Lead and inspire the Engineering team: Support the Director of Engineering in supervising, coaching, and developing team members, coordinating work schedules, assigning tasks, and fostering a positive and productive work environment.
- Maintain operational excellence: Conduct regular property inspections, oversee preventive maintenance programs, monitor work orders, and ensure that mechanical, electrical, plumbing, ventilation, and other engineering systems operate efficiently.
- Champion safety and compliance: Ensure compliance with Hilton brand standards, occupational health and safety requirements, fire safety procedures, and emergency protocols, maintaining a safe environment for guests and team members.
- Drive efficiency and sustainability: Monitor energy and water consumption, manage spare parts and maintenance supplies, identify cost-saving opportunities, and support energy conservation initiatives to improve operational efficiency.
- Support projects and improvements: Assist in planning and coordinating repairs, renovations, and engineering projects, working closely with contractors, suppliers, and other departments to ensure quality workmanship and cost-effective solutions.
- Collaborate across departments: Work closely with resort teams to address maintenance requirements, communicate operational updates, and ensure engineering services support seamless resort operations and exceptional guest satisfaction.
- Step up and take ownership: Support the Director of Engineering in departmental administration, reporting, budgeting, and operational planning, and assume responsibility for Engineering operations in their absence.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Proficient in English to meet business needs.
At least 10 years of experience in hotel / building services or other appropriate engineering fields.
At least 5 years in a Duty Engineer position or 3 years in an Assistant Chief Engineer position in a 4 / 5-star hotel.
Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
Possess knowledge of the requirements of government regulations and technical rules.
Capable of following specifications for hotel services.
Possess knowledge of energy conservation.
Capable of training Engineering team members.
Knowledge about diesel generator & RO plant operation.
People management, influence, communication, developing relationships, planning, analyzing information, decision making, commercial awareness, resilience
Should be aware about the computer systems operation and facility management software systems.
Skills Required
- Proficient in English to meet business needs
- At least 10 years of experience in hotel, building services, or another appropriate engineering field
- At least 5 years in a Duty Engineer position or 3 years in an Assistant Chief Engineer position at a 4- or 5-star hotel
- Specialized knowledge of water treatment, hydraulics, mechanics, chillers, airflow, HVAC, low voltage, electronics, sound, television, lighting, elevators, boilers, pumps, and related systems
- Ability to maintain hotel building services, including air conditioning, ventilation, refrigeration, electrical, lighting, plumbing, boilers, laundry, kitchen, lifts, fire protection, escalators, sound, and television systems
- Knowledge of government regulations and technical rules
- Ability to follow specifications for hotel services
- Knowledge of energy conservation
- Ability to train engineering team members
- Knowledge of diesel generator and reverse osmosis plant operation
- People management, influence, communication, relationship development, planning, analysis, decision-making, commercial awareness, and resilience
- Familiarity with computer systems and facility management software systems
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
