Assistant Branch General Manager

Posted 2 Days Ago
Be an Early Applicant
Durham, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Manages daily operations for a million-plus-square-foot distribution center, overseeing operations managers, staffing, productivity, throughput, customer service, safety, maintenance, and associate relations. Develops operational plans, implements process improvements, supports recruiting and training, ensures policy compliance, manages performance, and leads facility-wide change initiatives.
Summary Generated by Built In
The Assistant General Manager, under direction of the Regional General Manager, manages daily operations in a million+ square foot distribution center. This includes responsibility for the performance of a team of Operations Managers along with execution of all operational functions in the facility, including: (1) developing and executing daily and weekly operational plans; (2) meeting and exceeding customer service requirements; (3) maximizing quality, throughput, and productivity of the facility; (4) managing a diverse and talented associate population; (5) nurturing a positive (associate relations), focused, safe and productive work environment; and (6) ensuring all corporate policies and procedures are followed consistently and short and long term plans are implemented.
Essential Functions:• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency in a safe manner• Develops and implements short and long-range staffing plans based on productivity objectives and forecasted volume requirements• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility• Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized• Ensures daily inspection of physical condition of distribution center and equipment and directs needed maintenance and/or repair• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations• Recruits, hires, trains, develops, and retains effective shift management teams• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs• Sets goals and communicates clear expectations for managers, and provides timely and constructive feedback• Provides the resources and support needed for successful and safe facility operations• Communicates effectively with managers and associates regarding business objectives or current issues• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion if interested• Sponsors and helps lead the entire facility through change
Minimum Requirements:• HS Diploma or equivalent.• 5-7 years of distribution operations experience in a large volume, automated distribution center environment• 3-5 years of leadership experience with direct report responsibility• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
Preferences:• Bachelor's degree in Business, Transportation, Supply Chain Management, or equivalent experience.• Experience recruiting, developing, and retaining an effective management team.• Experience creating and managing a budget.• Experience identifying and resolving significant process improvement opportunities.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • High school diploma or equivalent
  • 5-7 years of distribution operations experience in a large-volume, automated distribution center environment
  • 3-5 years of leadership experience with direct-report responsibility
  • Proven record of complying with safety requirements and building a culture of safety
  • Bachelor's degree in Business, Transportation, Supply Chain Management, or equivalent experience
  • Experience recruiting, developing, and retaining an effective management team
  • Experience creating and managing a budget
  • Experience identifying and resolving significant process improvement opportunities

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

  • Retirement Support — A 401(k) plan with a company match of up to 4.25% when contributing 6% is highlighted, with participation generally available shortly after hire under plan rules. Feedback suggests this match meaningfully boosts long-term compensation for eligible associates.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount on shares for eligible associates. This provides accessible equity as a complement to wages and traditional benefits.
  • Parental & Family Support — Eligible full-time hourly and salaried associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave. Family-care resources and counseling further support dependents and caregivers.

Lowe’s Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
Company Office Image
HQMooresville, NC
Company Office Image
Charlotte, NC
Company Office Image
Kirkland, WA
Learn more

Similar Jobs

Lowe’s Logo Lowe’s

Cashier Part Time

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Wilmington, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Warehouse Part Time Overnight

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Wilmington, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Warehouse Part Time Overnight

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Burlington, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Retail Sales - Part Time

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Lincolnton, NC, USA
300000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account