At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Description SummaryThe position is responsible for managing MyHR queries and supporting apprentice and intern operations. The role ensures timely ticket resolution, accurate data validation, effective communication with employees, and compliance with HR processes and service level agreements.Key Responsibilities
- Assign, monitor, and manage MyHR, HRSS, and FTR tickets to ensure resolution within defined SLAs.
- Resolve employee queries related to PF, personal information updates, and HR process clarifications.
- Manage apprentice and intern lifecycle activities including onboarding and query support.
- Coordinate completion of missing Form 11 details for new joiners.
- Send communication emails to new joiners for updating Personal Information (PI).
- Connect with new joiners via Teams chat or calls to resolve errors or respond to queries.
- Update and maintain the Data Validation Tracker accurately.
- Follow up via email or Teams with employees for pending updates and missing information.
- Support ad-hoc operational activities including meetings and team requests.
- Ensure data accuracy, documentation completeness, and process compliance across MyHR operations.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Preferred)
Experience• 1–3 years of experience in HR Operations, MyHR Query Management, or Shared Services environment (Preferred)
Work Location• Pune
Primary Skills
Shift Time
Recruiter Info
Shilpa Amit Vaish[email protected]About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Skills Required
- Bachelor's degree in Human Resources or Business Administration
- 1-3 years of experience in HR Operations or MyHR Query Management
Allstate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allstate and has not been reviewed or approved by Allstate.
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Retirement Support — Retirement offerings include a 401(k) with company match and a company-funded pension, providing notable long-term value. These features are described as standout components of the package.
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Leave & Time Off Breadth — Paid time off is described as generous, with vacation and parental leave available. This breadth of leave supports work-life needs for a range of situations.
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Flexible Benefits — Flexible work arrangements include options for in-office, remote, or hybrid work. This flexibility is positioned as a meaningful part of the total rewards experience.
Allstate Insights
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities
