Art Director, Creative Lead

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
117K-178K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Lead creative direction for Agentforce Sales product marketing: concept and execute campaigns, events, digital and print assets; manage teams, agencies and production; ensure brand consistency, deliver high-quality Figma files and presentations, and leverage AI tools to accelerate creative work.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Integrated Campaigns Creative team within the Salesforce Product Marketing organization is responsible for all our creative campaigns, from brand to demand. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of thinkers, makers and doers, whose sole purpose is to bring the brand to life across our incredible portfolio of work.

About the role

The Agentforce Sales Product Creative Team is looking for an exceptional Art Director to bring our product, brand and marketing to life. Reporting into the Creative Director you will be challenged to strategically ideate, concept and problem-solve against key marketing briefs. You will help craft the Agentforce Sales story through a variety of channels and mediums, always advocating for the brand and taking pride in beautiful, inspiring and consistent work.
 

The right person for this role will be a strategic thinker, passionate and detail-oriented designer, and a highly-motivated, proactive individual that has the experience, ability and drive to manage multiple projects, establish a clear creative vision, and work seamlessly with cross-functional teams across the company. 

The Agentforce Sales Product Creative team is responsible for all associated marketing material and promotion for our Sales products, ranging from high-level creative campaigns, and exciting event activations, down to the necessary demand-gen work that fuels meaningful MDP. 

Who you are

You're a strategic thinker who digs into the brief and asks questions to understand the audience, product functionality, campaign journey, goals and timelines. You're an incredible and confident collaborator and partner to your creative and cross functional partners.
You have excellent design skills, a wealth of digital experience, and impressive conceptual abilities. You’re fearless in trying new directions or techniques in order to create something new and push boundaries of what's been done before. You have your finger on the pulse of industry trends and best practices, and you’re frequently sought out by other designers for input on their designs. You’re both a sprinter and long-distance runner.

You'll concept everything from big campaign ideas and event experiences to cohesive design themes for email campaigns and what should go on a t-shirt. You'll art direct and design new creative campaigns, sizzle reels, animations, e-books, social campaigns, websites, presentations and anything else to tell our product and customer stories. You'll also create immersive experiences for our world-class events, including Dreamforce, the biggest technology conference in the world.
You are passionate about AI tools, learning new software, experimenting quickly, and excited by the unknown. You are equally passionate about your craft, with an acute eye for detail and a desire for pixel perfection whenever possible. 

What else you’ll do

  • Work closely with the Creative Director and fellow creatives on conceptual creative development, design and execution across key marketing briefs.

  • Develop creative ideas that meet project KPIs; test and iterate when necessary

  • Work cross functionally with key marketing leads to present creative concepts and solutions against briefs 

  • Ensure the consistency of the brand and highest quality of design across all projects

  • Take full ownership of creative quality across all deliverables, including deck and file readiness (e.g., Figma files and presentations) for every review and final handoff.

  • Keen understanding and passion to learn about and share insights on design and industry trends

  • Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; can deliver and receive direct and clear feedback 

  • Ability to think big while operating at the lowest level of detail

  • Must be a self starter while being comfortable guiding teams, freelancers, agencies, and production partners

  • Pursue creative excellence in all forms, from high-level campaign executions to demand generation

  • Proactively identify team efficiencies and share new ways to leverage AI  

What experience you have

  • BA or BFA in Art/Design

  • Extraordinary design and conceptual skills

  • World-class creative portfolio of work

  • Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization

  • 8+ years experience in art direction and design in a creative agency or client-side group; B2B / tech experience is a plus

  • 3+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus

  • 5+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video

  • Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events

  • Expert knowledge of creative process and all digital creative software tools

  • Required working knowledge of creative AI tools and workflows, demonstrating competency in using AI to enhance concepting and execution.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • BA or BFA in Art/Design
  • Extraordinary design and conceptual skills
  • World-class creative portfolio of work
  • Outstanding presentation skills and ability to produce and pitch strategic presentations
  • 8+ years experience in art direction and design in a creative agency or client-side group
  • 3+ years experience leading and managing a team in a creative agency or internal creative group
  • 5+ years experience in marketing work with portfolio including digital, print, interactive, website/mobile design and video
  • Hands-on expertise developing creative solutions across advertising, film, websites, mobile, graphic design, interactive, social, content marketing and events
  • Expert knowledge of creative process and digital creative software tools
  • Working knowledge of creative AI tools and workflows with demonstrated competency

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Fair & Transparent Compensation Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
  • Parental & Family Support Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
  • Wellbeing & Lifestyle Benefits Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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