Drive solution discovery and design of AI solutions, support sales proposals, deliver demonstrations, and enhance customer relationships at Five9.

The Senior Technical Support Engineer will resolve technical issues, support customers, and work with communication technologies and contact center software, requiring over 5 years of experience.

The Senior Staff Software Engineer will lead software architecture and development for cloud-based products, focusing on distributed systems and AI integration, while mentoring teams and ensuring high performance and quality.

The Staff Software Engineer will design, develop, and maintain the Studio software, manage production incidents, and ensure high-quality code in a cloud contact center environment.

As a Cloud Infrastructure Engineer, you will manage and support DNS architecture, automate provisioning with IaC tools, and ensure system reliability and performance.

Implement and support DNS and Kubernetes architecture in a private cloud environment, ensuring scalability, resilience, and performance optimization through IaC tools, while collaborating with teams and managing incidents.

The Mid-Market Account Director manages customer relationships, develops sales strategies, upsells products, and drives revenue within existing accounts, while ensuring customer satisfaction.

The NOC Tech I will monitor incidents, outages, and performance alerts, providing timely responses and resolving customer escalations, while working shifts and ensuring network security.

As a Fullstack Developer, you'll design, develop, and install software solutions, communicate effectively, and work collaboratively in an agile environment. Your focus will be on web technologies like React and .NET, ensuring high-quality system delivery.

Responsible for designing, automating, and ensuring reliability of Rancher-managed Kubernetes clusters; applies SRE principles for high availability and performance optimization in cloud contact center software.

The Senior Billing Specialist is responsible for preparing and processing accurate client invoices, resolving billing issues, and improving billing operations in a team-focused environment.

The Manager, Sales Development Representative leads a team in optimizing lead processes and revenue growth, focusing on coaching and performance management.

The People Ops Specialist processes employee lifecycle transactions, maintains accurate records, responds to inquiries, manages benefits and leave, assists with compliance, identifies process improvements, and prepares HR reports.

The Solutions Consultant leads the presales process for Five9's Call Center software, collaborates with sales, communicates value, and transitions clients for implementation.

The Senior Software Engineer will design, develop, and test backend and frontend features, mentor team members, and ensure software quality.

The IT Support Technician provides end-user support for IT issues across global offices, manages ticketing systems, and assists with hardware and software troubleshooting.

The Enterprise Solution Consultant will support Five9 technology partners, communicate effectively, conduct demos, and design cloud contact center solutions, while managing client relations and expectations.

The Problem Analyst will manage the problem management process, coordinate with teams for issue resolution, drive improvements in service quality, and maintain reporting processes.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Salesforce Administrator will oversee platform optimization, support data quality initiatives, build automation, and develop reports and dashboards to enhance Sales and Marketing operations.