Applied Scientist II

We are seeking an exceptional Applied Scientist II to join our Applied Science team. Garner is hiring Applied Scientists to design and ship the algorithmic systems at the core of our product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.

This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

• Ship production algorithmic systems end-to-end, from problem framing to launch to iteration
• Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks
• Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
• Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for
• Bring new ideas to your work, experimenting with approaches beyond the obvious to get better results
• Produce rigorous, well-validated work others can rely on, and review your peers' code and analyses
• Build a deep understanding of the healthcare economy and Garner's place in it

To make the role concrete, here are three problems on our near-term roadmap:

• Provider tiering optimization. Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
• AI primary care doctor. Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
• Member engagement model. Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.

• 2+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent advanced degree
• A bias toward action, quickly translating ideas into working prototypes to test approaches
• Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
• A solid command of the methods your work calls for and the data your models depend on
• Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
• Strong communication skills, with the ability to present your work clearly to senior stakeholders
• A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback

• Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.

This is a unique opportunity to work on high-impact search problems in healthcare, helping shape how members find better care through algorithmic systems that directly influence healthcare outcomes.

The target base comp range for this position is $158,000 – $190,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.