Analista SOC L1

Posted Yesterday
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Santiago, Región Metropolitana de Santiago, CHL
In-Office
Junior
Information Technology • Business Intelligence • Consulting
The Role
Monitors, analyzes, triages, prioritizes, and manages security alerts and incidents using SIEM, EDR, XDR, firewalls, and other cybersecurity platforms. Identifies indicators of compromise, validates alerts, resolves lower-complexity incidents, escalates appropriately, verifies security integrations, supports SOAR/SIEM automation, documents tickets, meets SLAs, and contributes to detection-rule reviews and continuous improvement in a rotating 24/7 hybrid operation.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

🚀 Haz de este el lugar donde crezcas

Como líder global en innovación empresarial y tecnológica, en NTT DATA trabajamos con las mejores organizaciones a nivel mundial para entregar soluciones que generan un impacto significativo. Buscamos personas curiosas, comprometidas y apasionadas por la tecnología, que quieran generar impacto real en los negocios y en la sociedad.


Estamos buscando un(a) Analista SOC L1


¿Cuál será tu desafío?

Serás responsable de monitorear, analizar y gestionar alertas de seguridad para detectar posibles amenazas e incidentes, contribuyendo a la continuidad operativa y a la protección de los entornos tecnológicos de nuestros clientes. Trabajarás con distintas plataformas de ciberseguridad, aplicando procedimientos de análisis, priorización y escalamiento de eventos en un entorno dinámico y colaborativo.

Este rol describe tu punto de partida en NTT DATA. Creemos en las relaciones a largo plazo y en apoyar tu desarrollo. A medida que tus habilidades y ambiciones evolucionen, trabajaremos contigo para identificar futuras oportunidades, proyectos y caminos de crecimiento dentro de nuestra organización.


Principales responsabilidades

• Monitorear y analizar alertas de seguridad provenientes de plataformas SIEM, EDR, XDR, firewalls y otras herramientas de ciberseguridad.

• Ejecutar procesos de triage para clasificar eventos, identificar indicadores de compromiso (IOC), validar alertas y descartar falsos positivos.

• Gestionar múltiples eventos e incidentes simultáneamente, priorizando su atención según criticidad y severidad.

• Resolver incidentes de baja a mediana complejidad mediante procedimientos establecidos y escalar oportunamente aquellos que requieran intervención de niveles superiores.

• Verificar el correcto funcionamiento de las plataformas de seguridad, sus integraciones y las fuentes de datos asociadas.

• Ejecutar y validar procedimientos de automatización SOAR/SIEM, identificando posibles errores y oportunidades de mejora.

• Gestionar y documentar tickets e incidentes, asegurando el cumplimiento de los SLA y los procedimientos operativos del servicio.

• Participar en actividades de mejora continua, simulaciones y revisión de reglas de detección junto con los equipos especializados.


Requisitos excluyentes

  • Titulados de Informática, Telemática, Electrónica, Telecomunicaciones, Ciberseguridad o carreras afín.
  • Contar con al menos 1 año de experiencia en monitoreo de eventos de seguridad y operación de plataformas de ciberseguridad.
  • Inglés intermedio (será evaluado).
  • Contar con disponibilidad para trabajar en turnos rotativos bajo modalidad 24/7, incluyendo jornadas diurnas, vespertinas y nocturnas.

Requisitos deseables

  • Experiencia con plataformas SIEM como Splunk, FortiSIEM, QRadar o equivalentes.
  • Conocimientos operacionales de soluciones EDR/XDR y herramientas de detección y respuesta ante amenazas.
  • Conocimientos básicos de tecnologías de seguridad de fabricantes como Fortinet, Palo Alto, Cisco o Check Point.
  • Conocimientos de respuesta a incidentes, análisis de alertas e identificación de indicadores de compromiso (IOC).
  • Familiaridad con marcos y metodologías de ciberseguridad como NIST Cybersecurity Framework o MITRE ATT&CK.
  • Contar con experiencia con herramientas de ticketing, gestión de incidentes y automatización mediante SOAR/SIEM.

📍Modalidad:Híbrida.
📍 Ubicación:
Santiago, Chile.


Beneficios Corporativos:

  • Seguro complementario de salud.
  • Día libre por tu cumpleaños.
  • Programas de bienestar físico y emocional.
  • Promovemos modelos de trabajo flexibles que favorecen el equilibrio entre la vida personal y profesional.

¿Por qué elegir NTT DATA?

🌎 Presencia global en más de 70 países.

🏆 Top Employer y 3er lugar GPTW Chile 2025-2026.

🤝 Cultura People First centrada en las personas.

📚 Acceso a plataformas de aprendizaje, formación y certificaciones.

🌈 Entorno diverso, inclusivo y colaborativo.

¿Quieres desarrollar tu carrera en una organización líder en innovación tecnológica? ¡Postula hoy!


Creemos en espacios de trabajo inclusivos y valoramos la diversidad. Esta oferta laboral se enmarca bajo la Ley N° 21.015, que incentiva la inclusión de Personas con Discapacidad al mundo laboral.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Degree in Informatics, Telematics, Electronics, Telecommunications, Cybersecurity, or a related field
  • At least 1 year of experience monitoring security events and operating cybersecurity platforms
  • Intermediate English proficiency
  • Availability to work rotating 24/7 shifts, including daytime, evening, and overnight shifts
  • Experience with SIEM platforms such as Splunk, FortiSIEM, QRadar, or equivalent
  • Operational knowledge of EDR/XDR solutions and threat detection and response tools
  • Basic knowledge of security technologies from Fortinet, Palo Alto, Cisco, or Check Point
  • Knowledge of incident response, alert analysis, and indicator-of-compromise identification
  • Familiarity with the NIST Cybersecurity Framework or MITRE ATT&CK
  • Experience with ticketing, incident management, and SOAR/SIEM automation tools

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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