Jobs at NTT DATA

Provides first-line monitoring, troubleshooting, incident resolution, and client support for IT infrastructure across multiple technology domains. Responsibilities include handling ITSM tickets, applying patches and configuration changes, maintaining knowledge articles, supporting disaster recovery tests, escalating incidents, and ensuring SLA compliance. The role requires strong communication, disciplined ticket management, basic ITIL knowledge, and an on-site work arrangement.

Provides second-level support for cross-technology client infrastructure by monitoring systems, resolving incidents and requests, managing tickets and SLAs, executing approved changes, supporting disaster recovery tests, handling escalations, auditing ticket quality, and identifying automation opportunities. The role collaborates with clients, vendors, L1 engineers, and internal teams while contributing to projects and maintaining service quality in an on-site managed services environment.

Provides second-level managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets and SLAs, executes approved changes, supports disaster recovery testing, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and internal teams.

Provides L2 managed services support for Microsoft SQL Server and cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages service queues and SLAs, executes approved changes, documents ticket activity, supports escalations and disaster recovery testing, and identifies automation opportunities. Collaborates with clients, vendors, L1 engineers, and internal teams to maintain service quality and improve operational efficiency.

Provides second-level managed services support for cross-technology IT infrastructure, monitoring systems, resolving incidents, managing tickets within SLAs, executing approved changes, and supporting disaster recovery testing. The role includes client escalations, ticket auditing, documentation, vendor coordination, automation identification, L1 support, and collaboration across technical teams to improve service quality and efficiency.

Provides first-line managed services support for client IT infrastructure, including monitoring, incident troubleshooting, ticket resolution, patching, configuration changes, ITSM support, knowledge management, disaster recovery testing, and incident escalation. The role spans multiple technology domains and requires strong client communication, disciplined ticket handling, and adherence to service-level agreements. Work is performed on-site and includes shift handovers and occasional project support.

Provides technical support and service management for enterprise partner clients using Internet Solutions services. Monitors services, resolves and escalates infrastructure issues, communicates proactively, and meets strict incident-resolution targets. Builds client relationships, identifies upsell opportunities, prepares reports, leads service improvement initiatives, documents solutions, and supports strategic client meetings. Requires network infrastructure expertise, strong problem-solving skills, and effective customer communication.

Entry-level networking technical services engineer supporting configurations, installations, troubleshooting, break/fix incidents, and problem management. Works with implementation and senior support teams on less complex networking tasks throughout project lifecycles. Develops networking, technical design, project administration, and client service skills while pursuing associate-level certifications. The role is on-site and requires foundational knowledge of routing, switching, wireless, SDI distribution, and core/access network layers.

Senior L3 managed services engineer responsible for proactive resolution of complex cross-technology incidents across Azure, VMware, storage, backup, networking and security. Designs, deploys, automates and governs hybrid infrastructure, leads migrations, mentors junior engineers, and drives service reliability and SLA adherence.

Prepares financial, regulatory, and compliance reports, including cash flow statements, earnings release calculations, equity disclosures, audited statements, and supporting schedules. Performs technical accounting research, analyzes financial results, supports recommendations, coordinates audit deliverables, and develops process improvements and reporting automation. Maintains accurate financial data and documentation while collaborating with stakeholders and external auditors.

Manages and expands customer relationships throughout the buying lifecycle. Serves as the primary contact for inquiries, coordinates with sales and technical teams, supports customer satisfaction, develops existing accounts, conducts new-business outreach, and grows revenue across assigned solutions. Uses Salesforce.com and sales methodologies to manage customers, opportunities, pipelines, and forecasts. The role requires strong communication, analytical and commercial skills, independence, resilience in a fast-paced environment, and fluent German with good English.

Analyzes cyber threats, malware, vulnerabilities, and attack data to identify risks and inform security decisions. The role conducts threat hunting, incident response support, post-incident analysis, audits, and investigations using logs, network data, malware files, DNS records, and threat intelligence sources. It develops threat intelligence databases, identifies attacker TTPs, evaluates defenses, ensures policy compliance, and communicates risks and recommendations to executives, leaders, customers, and other stakeholders.

Leads executive search and end-to-end talent acquisition across the APAC region. Develops strategic recruiting plans, builds candidate pipelines, manages sourcing and assessment, optimizes recruitment processes, ensures legal compliance, and uses talent analytics to measure outcomes. The role also supports employer branding, stakeholder influence, recruitment technology adoption, budget management, and continuous improvement across multiple locations.

Provides administrative and coordination support for multiple projects, including meeting management, documentation, budget and expenditure tracking, resource utilization reporting, project planning, invoice reconciliation, stakeholder communication, and project closure. The role also supports client satisfaction, maintains project records and calendars, assists with resource allocation, and may lead less experienced project coordinators. Candidates need strong organization, communication, teamwork, project administration, and client engagement skills.

Provides Level 2 managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets within SLAs, executes approved changes, documents resolutions, supports disaster recovery tests, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and technical teams.

Provides second-level managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages service requests within SLAs, executes approved changes, documents tickets, supports escalations and disaster recovery testing, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and other technical teams.

Provides advanced managed-services support across cloud, security, networking, and application environments. Resolves complex incidents, monitors infrastructure, manages escalations and SLAs, coordinates with vendors, and identifies opportunities for optimization and automation. Creates knowledge articles, mentors junior engineers, supports projects and disaster recovery, and ensures client systems remain configured, tested, operational, and aligned with service requirements.

Owns relationships and revenue growth for banking, insurance, and capital markets clients in Thailand. Responsibilities include account planning, renewals, upselling, cross-selling, contract negotiations, pipeline forecasting, client satisfaction monitoring, stakeholder management, and coordinating with presales, delivery, and solution teams. The role also requires understanding FSI regulations and technology trends, representing the company at industry events, and serving as a trusted advisor to senior client executives.

Supports senior consultants on enterprise application implementation projects, including project administration, documentation, functional testing, process workflow preparation, user manuals, process design workshops, configuration discussions, and client engagement. Works under mentorship while developing SAP FICO and broader enterprise applications consulting skills across project lifecycles from scoping through post-go-live.

Supports enterprise application implementation projects through process design, system configuration, functional testing, data migration, documentation, authorizations, and status reporting. The role assists across project lifecycles from scoping through post-go-live, collaborates with clients and stakeholders, and provides technical guidance for applications such as SAP, Oracle, or Microsoft. Strong business-process knowledge, analytical ability, communication skills, and enterprise application consulting experience are required.