Jobs at NTT DATA

Assists with financial data extraction, analysis, reporting, budgeting, forecasting, account reconciliation, expenditure control, and cost management. The role supports profitability reviews, identifies financial risks and opportunities, prepares recommendations for stakeholders, and develops experience analyzing international operations, foreign currency, and inter-company transactions under supervision.

Implements and supports industrial observability and OT cybersecurity solutions using Claroty or Nozomi. Responsibilities include technical project delivery, deployments, field activities, maintenance windows, HLD/LLD documentation, incident resolution, site surveys, manufacturer coordination, knowledge transfer, and customer support. The role requires LAN and industrial OT expertise, project implementation experience, technical documentation skills, and English communication in global corporate environments.

Diseña, implementa e integra soluciones de networking LAN/WAN y Data Center para clientes Enterprise y Service Provider. Evalúa arquitecturas, propone mejoras, configura equipos, participa en migraciones, actualizaciones, integraciones y trabajos de campo. Elabora documentación técnica HLD, LLD, NIP/NIMP, MOP, ATP y As-Built, colaborando directamente con clientes, fabricantes y equipos técnicos.

Develop and extend ServiceNow AI Control Tower for enterprise AI governance and lifecycle management. Build AI agents, skills, workflows, integrations, and secure access controls while managing CMDB/CSDM data. Configure plugins, scopes, dependencies, and governance policies; support AI Agent Fabric protocols and third-party AI platforms. Collaborate with governance, risk, compliance, and platform teams, and maintain scripts, workflows, version control, rollback, and quality assurance processes.

Provides first-line support for client IT infrastructure across multiple technology domains. Monitors systems, investigates and resolves low-complexity incidents, handles ITSM tickets, performs patching and configuration changes, supports disaster recovery testing, updates knowledge articles, and escalates issues when necessary. The role requires client-focused communication, ITIL awareness, ticket discipline, and willingness to work onsite and across shifts.

Administer, troubleshoot, optimize, and evolve enterprise perimeter security platforms, including WAF, Proxy/SASE, NGFW, and load balancers. Resolve complex cross-technology incidents, perform root-cause analysis, execute controlled production changes, and improve security architecture. Coordinate with networking, applications, datacenter, and vendors while maintaining technical ownership through resolution. The role requires advanced English, senior hands-on security experience, and availability for U.S. coverage hours and after-hours change windows.

Develop and support backend, integration, and automation solutions for business-critical broadband and ISP platforms. Build Python/PHP applications, REST API integrations, database functionality, CI/CD workflows, and operational tools. Troubleshoot production issues across applications, APIs, databases, Linux/FreeBSD systems, and networks. Modernize legacy code, document systems, perform code reviews, make technical design decisions, mentor developers, and collaborate with network and platform engineering teams.

Provides first-line support for client IT infrastructure across multiple technology domains. Monitors systems, investigates and resolves low-complexity incidents, manages service requests, performs patching and configuration changes, updates knowledge articles, supports disaster recovery testing, and escalates issues when needed. The role also requires ITSM ticket handling, SLA adherence, shift handovers, client communication, and adherence to ITIL processes and standard operating procedures.

Supports network infrastructure operations under senior engineer supervision. Configures and maintains routers, switches, firewalls, access points, WAN and LAN environments; monitors performance and security; troubleshoots connectivity and network incidents; assists with documentation, upgrades, patches, migrations, vendor coordination, and network security implementation. Requires CCNA certification, foundational networking knowledge, and at least two years of experience with networking, network security, WAN/LAN, and wireless technologies.

Manages and expands relationships with assigned client accounts through inside sales, renewals, upselling, and retention activities. Identifies technology solution opportunities, develops pipelines and forecasts, communicates quotes and sales documentation, and supports order closure. The role engages clients through digital and telephone channels, analyzes commercial needs, negotiates with clients and vendors, ensures compliance with governance standards, and informally leads team activities.

Drives technology solution sales across assigned client accounts by generating pipeline, identifying opportunities, presenting value propositions, developing account plans, and closing deals. Partners with client management, pre-sales architects, and internal teams to design solutions, manage proposals, secure stakeholder buy-in, and meet sales quotas. Builds senior-level customer relationships, conducts workshops, tracks forecasts, researches competitors, and negotiates mutually beneficial agreements.

Provides second-level support for client IT infrastructure by monitoring systems, resolving incidents, managing service requests, executing approved changes, and maintaining SLA compliance. The role includes cloud operations, Infrastructure as Code, CI/CD support, scripting and automation, ticket auditing, client escalations, disaster recovery testing, and collaboration with L1, automation, and project teams.

Drives sales of security technology solutions by developing client relationships, identifying opportunities, creating account plans, conducting workshops and presentations, and achieving sales targets. Provides technical consultation, explains value propositions and costs, maintains forecasts and close plans, and collaborates with client managers, pre-sales architects, and internal teams. Requires advanced knowledge of security principles, NIST CSF, ISO 27001, security technologies, competitive strategies, and C-level selling.

Provides L2 managed security services by monitoring enterprise security infrastructure, investigating and resolving incidents, administering Fortinet, Palo Alto Networks, and Check Point platforms, and managing firewall policies. Performs troubleshooting, root cause analysis, upgrades, patching, change implementation, documentation, and compliance activities within SLA-driven ITSM and security governance frameworks.

Owns the full sales cycle for networking technology and services, including pipeline generation, lead conversion, account expansion, renewals, complex deal negotiation, forecasting, and executive-level relationship management. Partners with presales architects to develop customer solutions and compelling proposals while minimizing churn and driving revenue growth.

Manages and expands assigned client accounts by building relationships, improving satisfaction, identifying opportunities, and driving revenue, margin, retention, and quota performance. Develops account strategies, coordinates global stakeholders and partners, manages pipelines and forecasts in Salesforce.com, addresses client issues, and translates business needs into tailored technology solutions. Requires strong sales acumen, client engagement, business development, communication, problem-solving, and stakeholder influence skills, plus a bachelor’s degree or equivalent.

Manage and grow assigned client accounts by driving new business, expansion, renewals, and client satisfaction. Build executive relationships, identify client needs, position NTT DATA solutions, manage sales pipelines and forecasts, coordinate internal teams and partners, and support governance, compliance, and revenue growth.

Leads geographically distributed engineering and operations teams supporting data center provisioning, decommissioning, remediation, migrations, and service delivery. Oversees projects, resources, vendors, financial performance, customer escalations, compliance, safety, continuous improvement, and operational governance across multiple sites. The role also manages workforce development, stakeholder relationships, reporting, and execution of customer and internal programs while traveling to U.S. locations 25%–50% of the time.

Audits and reconciles billing data, validates transactions, prepares financial and statistical reports, processes billing files, investigates collection issues, and supports billing system implementations and enhancements. The role also improves billing controls, resolves operational errors, coordinates with stakeholders, and identifies automation and process improvement opportunities.

Leads and coordinates multiple standard client implementation projects from planning through handover. Responsibilities include stakeholder and client relationship management, project planning, budget and timeline control, risk mitigation, quality assurance, escalation management, and ensuring deliverables meet requirements. The role supports larger engagements under senior project or program manager guidance and requires strong communication, organization, client service, and problem-solving skills.