Jobs at NTT DATA

Provides entry-level managed security services for client firewall infrastructures. Monitors systems, investigates incidents, handles support tickets and service requests, schedules patching and configuration changes, maintains knowledge articles, performs shift handovers, and supports process automation and disaster recovery testing while meeting service-level agreements.

Provides first-line IT infrastructure support, monitoring, incident resolution, ticket handling, patching, configuration changes, knowledge management, disaster recovery support, and client communication. Works across multiple technology domains, maintains SLA performance, escalates complex issues, supports project activities, and performs shift handovers in a hybrid managed-services environment.

Provides first-line managed security services for client firewall infrastructures. Monitors systems, investigates incidents, resolves low-complexity requests, supports clients through phone, chat, and ITSM tickets, and schedules patching and configuration changes. Maintains handover procedures and knowledge articles, identifies automation and process-improvement opportunities, and supports disaster recovery testing. The role requires disciplined SLA and ticket management, ITIL and ITSM knowledge, customer service, communication, and flexibility for on-site shift work.

Designs, deploys, supports, and troubleshoots enterprise networking and security environments, including Cisco, Palo Alto, Fortinet, Aruba, and F5 technologies. Leads customer implementations, migrations, optimization, assessments, incident resolution, vendor escalations, and infrastructure transformation projects. Develops technical designs and operational documentation, supports high availability and disaster recovery, delivers workshops, mentors junior engineers, and serves as a technical escalation point.

Designs and presents cybersecurity solutions for enterprise and public-sector customers. Partners with sales teams on opportunities, leads technical workshops, analyzes requirements, develops architectures, prepares technical proposals and RFP responses, and presents solutions to technical and management audiences. Supports solution sizing, BOM, ROI/TCO justification, security portfolio development, and project handoff to implementation teams.

Provides technology architecture consulting to clients, assessing current environments and defining scalable target architectures, roadmaps, transformation plans, and end-to-end solutions. Advises stakeholders, supports presales and workshops, collaborates with multidisciplinary delivery teams, evaluates emerging technologies, and mentors colleagues. The role focuses mainly on security, networking, and automation across complex enterprise environments.

Designs, implements, and supports enterprise networking and cybersecurity solutions across Cisco, Palo Alto, Fortinet, and F5 environments. Leads complex installations, migrations, upgrades, incident escalations, firewall policy reviews, VPN and NAT configuration, security hardening, high-availability, and disaster recovery initiatives. The role includes client engagement, technical workshops, documentation, presales support, mentoring junior engineers, and ownership of complex network security deployments.

Designs, deploys, supports, and transforms enterprise data center infrastructure across virtualization, HCI, compute, storage, SAN, backup, and disaster recovery environments. Leads migrations, upgrades, troubleshooting, recovery testing, documentation, customer workshops, and vendor escalations. Provides technical leadership, knowledge transfer, mentoring, and solution design for mission-critical infrastructure projects.

Analyzes cyber threats, malware, logs, network activity, and threat intelligence to detect attacks and vulnerabilities. Conducts threat hunting, incident response, risk assessments, audits, and post-incident investigations. Maintains threat intelligence databases, identifies attacker TTPs, evaluates defenses, supports security decisions, and communicates risks and recommendations to executives, stakeholders, and customers.

Manages technology consulting service delivery, client engagements, enterprise technology assessments, roadmaps, business cases, and solution implementation. Leads and develops consulting teams, aligns IT strategies with business objectives, manages stakeholder expectations, improves processes, supports change management, and participates in client negotiations. The role also drives strategic planning, client value realization, performance improvement, and cost reduction across consulting engagements.

Provides second-line support for client network infrastructure by monitoring systems, investigating and resolving incidents, managing tickets, executing approved changes, and supporting service restoration under SLAs. The role handles client escalations, shift handovers, disaster recovery, monitoring setup, trend analysis, automation initiatives, and coaching of L1 and service desk teams. Required expertise includes VPN, firewall, switching, routing, ticketing, and related network technologies.

Manages and grows assigned client accounts by driving renewals, expansion, retention, and revenue growth. Builds executive-level relationships, identifies client needs and opportunities, coordinates sales engagements across geographies, manages commercial agreements, forecasts pipelines, and negotiates with clients and partners. Uses Salesforce.com and sales methodologies to manage territories, opportunities, governance, and compliance while ensuring strong client satisfaction.

Leads managed services operations for client IT infrastructure, overseeing escalated incidents, service-level compliance, technical troubleshooting, shift handovers, quality audits, and continuous service improvement. Coaches engineering teams, supports automation and process enhancements, engages clients, manages operational escalations, and drives service delivery across network, cloud, security, collaboration, and data center domains.

Provides first-line managed network services for client infrastructure. Monitors systems, investigates and resolves incidents, fulfills service requests, performs patching and configuration changes, and supports ITSM processes and shift handovers. The role uses documented procedures and knowledge articles, escalates complex issues, identifies automation and process improvements, and may support projects and disaster recovery testing. Strong communication, client service, adaptability, and networking fundamentals are required.

Manage and grow assigned client accounts by driving renewals, expansion, retention, and revenue growth. Build executive-level relationships, identify opportunities, coordinate sales engagements, manage commercial agreements, negotiate with clients and vendors, and maintain accurate pipelines and forecasts. The role requires strong client engagement, sales planning, business acumen, knowledge of IT services, and Salesforce.com experience.

Investigates cyber threats and malware, performs threat hunting and intelligence analysis, evaluates attack risks, monitors alerts, analyzes logs and network data, and supports incident response. Maintains threat intelligence databases, identifies attacker TTPs and indicators of compromise, audits security controls, reviews policies, and communicates risks and recommendations to executives, customers, and other stakeholders.

Leads the development engineering function across teams and regions, setting strategy, budgets, policies, roadmaps, and performance metrics. Oversees software development, research and development, product and service improvements, risk management, compliance, and continuous improvement. Builds executive stakeholder relationships, mentors leaders, manages resources and third-party services, and translates organizational objectives into engineering plans and operational outcomes.

Ensures information security controls are designed, tested, effective, and aligned with business risk. Responsibilities include maintaining ISO-aligned security management systems, conducting risk and supplier assessments, coordinating audits and remediation, managing compliance metrics, supporting incident response, governing security forums, and advising stakeholders on cyber risk, data protection, vulnerabilities, and regulatory requirements.

Owns the full sales lifecycle for complex Google Cloud, data modernization, and enterprise AI initiatives. The role carries direct quota responsibility, develops executive-level business cases, co-sells with Google Cloud teams, structures complex commercial agreements, penetrates enterprise accounts, and manages forecasting and pipeline progression. Candidates need significant enterprise technology sales experience, Google Cloud partner ecosystem expertise, AI and cloud fluency, complex negotiation skills, and mastery of structured sales methodologies.

Lead and execute risk‑based internal audits focused on data center environments; manage audit teams, coordinate with external auditors, produce reports, monitor remediation, ensure regulatory/compliance assurance, and present findings to senior leadership and audit committee.