Jobs at NTT DATA

Monitor security alerts across endpoint, network, cloud, and identity systems; triage and validate incidents; escalate verified threats; gather evidence; support containment and remediation; document incidents and handoffs; track indicators of compromise; and identify false positives. The role operates in a 24x7, shift-based SOC environment and collaborates with cybersecurity teams while developing toward advanced security roles.

Investigate escalated security alerts, perform root-cause analysis and attack-chain reconstruction, and lead incident containment, eradication, and recovery. Analyze Windows and Linux logs, network traffic, and digital artifacts; tune SIEM detections; map threats to MITRE ATT&CK; document incidents; collaborate with global stakeholders; support audits; and mentor Tier 1 analysts in a shift-based SOC environment.

Implements, configures, troubleshoots, and supports Cisco Unified Collaboration technologies across enterprise deployments. Handles installations, break/fix incidents, voice and video conferencing systems, gateways, certificates, virtualization, and Webex Calling. Resolves client issues within SLAs, escalates complex problems, supports L3/L4 engineers, maintains operational documentation, provides client presentations, and mentors junior engineers. Requires moderate collaboration engineering experience, strong Cisco platform expertise, a bachelor's degree or equivalent, and CCNP Collaboration certification.

Monitors and analyzes client security data in a 24/7 Cyber Defense Centre environment. Performs security incident detection, response, threat hunting, malware and forensic analysis, SIEM tuning, security event reporting, and security tool monitoring. The role manages unresolved incidents, maintains documentation and runbooks, supports service-level delivery, recommends client system improvements, and communicates security findings and recommendations to clients and internal stakeholders.

Advises clients on identifying, designing, implementing, and governing AI capabilities across Dynamics 365, Power Platform, SharePoint, and Microsoft 365. The consultant facilitates discovery workshops, translates business needs into AI-enabled solutions, configures Copilot and Copilot Studio, supports AI agents and automations, contributes to proofs of concept, and assists with customer engagement, demonstrations, governance, and pre-sales activities.

Provides first-line IT infrastructure support across multiple technology domains, including cloud, security, networking, applications, collaboration, data centers, and storage. Monitors systems, investigates and resolves low-complexity incidents, manages tickets through ITSM tools, performs patching and configuration changes, supports disaster recovery testing, updates knowledge articles, and escalates issues as needed. The role is on-site and requires strong communication, customer service, ITIL awareness, and disciplined adherence to service procedures.

Provides second-level managed services support for Windows and cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets and SLAs, executes approved changes, supports disaster recovery, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, and internal teams.

Own and grow a portfolio of enterprise client accounts through consultative sales, new business development, expansions, renewals, and retention. Translate client priorities into professional services and application managed services solutions, coordinating internal specialists, vendors, and partners. Manage sales pipelines, forecasts, commercial governance, and opportunity lifecycles while maintaining client satisfaction and long-term value.

Own and grow client accounts for Application Solutions, generating new business, expansion, and renewals. Build trusted relationships, understand client needs, shape technology and professional-services solutions, manage sales pipelines and forecasts, and coordinate internal teams, vendors, and partners to close opportunities. The role focuses on Professional Services and Application Managed Services across ServiceNow, Salesforce, Data & AI, Microsoft, and related technologies while supporting client satisfaction, retention, commercial governance, and sales growth.

Supports SAP SuccessFactors Employee Central enterprise application projects through process design, configuration, functional testing, data migration, authorizations, documentation, and client engagement. Provides project status updates, assists with business process workflows, supports system testing, and contributes across implementation lifecycles from scoping through post-go-live. Requires enterprise applications consulting experience, project lifecycle knowledge, technical guidance capabilities, stakeholder management, and strong analytical and communication skills.

Leads commercial strategy for client engagements, including deal pricing, costing, financial modeling, profitability and cash-flow analysis. Manages commercial and contractual risks, negotiates with clients, vendors, subcontractors, and legal teams, and prepares pricing proposals, budgets, reports, and financial summaries. Evaluates foreign exchange, taxation, inflation, penalties, termination provisions, liability, and other factors to protect deal profitability and reduce organizational exposure.

Sell high-bandwidth IP transit and value-added services to ISPs and internet companies, generate new revenue, prepare technical/commercial proposals, manage accounts, coordinate cross-functional teams, track sales plans, and support global customers with up to 50% travel.

Designs secure, scalable Azure architectures for enterprise, commercial, and public-sector customers. Supports cloud migrations, modernization, landing zones, hybrid connectivity, AI and data platforms, security governance, FinOps, disaster recovery, and managed-services transitions. Participates in customer workshops, technical pre-sales, proposals, architecture reviews, and executive presentations while collaborating with engineering, security, AI, data, Microsoft, and delivery teams.

Monitors, analyzes, triages, prioritizes, and manages security alerts and incidents using SIEM, EDR, XDR, firewalls, and other cybersecurity platforms. Identifies indicators of compromise, validates alerts, resolves lower-complexity incidents, escalates appropriately, verifies security integrations, supports SOAR/SIEM automation, documents tickets, meets SLAs, and contributes to detection-rule reviews and continuous improvement in a rotating 24/7 hybrid operation.

The job description provides limited role-specific information. The Forward Deployed Engineer will work within NTT DATA’s technology services environment, supporting innovation across AI, cloud, security, connectivity, data centers, and application services in a hybrid workplace.

Drive new business and grow enterprise accounts by selling cloud and datacenter solutions. Manage the full sales cycle, build executive relationships, identify cross-selling opportunities, coordinate presales teams and vendors, develop commercial offers, lead complex sales projects, and meet revenue and margin targets. The role covers on-premises, hybrid, and public cloud infrastructure solutions, including compute, storage, networking, virtualization, backup, and disaster recovery.

Provides remote Level 2 technical support for security technologies, including firewalls, IPS, IDS, and proxies. Diagnoses and resolves incidents, investigates root causes, performs maintenance, monitors SLA performance, maintains configuration records, coordinates with clients and vendors, documents resolutions, and escalates unresolved issues. Requires networking security expertise, troubleshooting ability, customer service skills, and professional certifications in technologies such as Cisco, Juniper, Check Point, Palo Alto, Fortinet, or related platforms.

Manages and expands assigned client relationships, driving satisfaction, retention, revenue, and margin growth. Develops account strategies, identifies opportunities, coordinates global stakeholders, and aligns tailored technology solutions with client needs. Uses Salesforce.com to manage accounts, pipelines, forecasts, and sales engagements. Serves as the primary client contact, resolves issues, supports the buying lifecycle, and meets quota targets through strategic planning, business development, and partner management.

Provides remote L2 technical support for security technologies, diagnosing and resolving incidents, maintaining service levels, coordinating repairs, documenting resolutions, and investigating root causes. The role monitors service delivery, maintains configuration items, applies preventative measures, collaborates with clients, vendors, and internal teams, and supports firewall, IPS, IDS, proxy, and related networking technologies.

Provides administrative and coordination support across simple and complex projects, including meeting management, documentation, budget and invoice tracking, resource reporting, project planning, stakeholder communication, and project closure activities. The role also supports client satisfaction, maintains project records, assists with resource allocation, and may lead junior project coordinators. It requires strong organization, communication, teamwork, attention to detail, and the ability to manage standard projects independently.