Jobs at NTT DATA

Provide first-line monitoring and support for clients' collaboration, contact centre and voice systems in private/public cloud. Triage and resolve incidents, perform approved maintenance (patching/configuration), deliver phone/chat support, update knowledge articles, and identify process improvements to meet SLAs and enhance client experience.

This role leads enterprise-scale AI and Data transformation programs, acting as a trusted advisor to senior executives, and shaping data strategies and governance frameworks.

Design, develop, test, and deploy cloud-based microservices and large-scale distributed systems. Build RESTful APIs, process structured and unstructured data, apply ML/AI algorithms, implement CI/CD and containerized deployments, refactor and review code, produce documentation, and collaborate across geo-distributed teams.

Provide L1 managed services: monitor client network infrastructure, investigate and resolve first-line incidents, follow ITSM procedures, execute maintenance (patching/configuration), escalate appropriately, update knowledge articles, and support occasional project or disaster recovery tasks to ensure service continuity and optimization.

Lead and execute risk‑based internal audits focused on data center environments; manage audit teams, coordinate with external auditors, produce reports, monitor remediation, ensure regulatory/compliance assurance, and present findings to senior leadership and audit committee.

Entry-level client support role assisting senior colleagues with administration, client queries, meeting coordination, report preparation, data review, and low-complexity client issues. Supports client engagement, contributes to team projects, creates presentations, and researches information to propose solutions while developing practical knowledge of the service area.

Provide L3 managed services support across cross-technology infrastructure (Linux, cloud, networking, security, applications). Resolve high-complexity incidents, meet SLAs, mentor junior staff, create knowledge articles, engage vendors, drive automation and operational improvements, and support projects and disaster recovery.

Design, develop, test, implement and maintain end-to-end ServiceNow solutions. Consult with product owners to translate business requirements into technical designs, prepare system diagrams and documentation, perform proof-of-concepts, and ensure solutions meet functional and operational expectations across multiple ServiceNow modules.

Provide second-line network support: monitor, investigate, and resolve incidents to meet SLAs; manage escalations, changes, and monitoring; collaborate on automation and projects; coach L1 teams and support disaster recovery as needed.

Provide general administrative support to project management teams: schedule and document meetings, track budgets and expenditures, maintain project portals and calendars, compile status and resource utilization reports, reconcile invoices and purchase orders, coordinate project activities, and ensure proper project closure and archiving.

Lead go-to-market strategy for AI products and services, aligning sales, marketing, and delivery to drive adoption and revenue. Collaborate with clients and partners, define product-market fit, craft messaging and launch plans, and coordinate cross-functional teams to scale enterprise AI offerings.

As a Networking Managed Services Engineer (L2), you'll ensure operational IT infrastructure by monitoring and resolving technical incidents, supporting client requests, and collaborating with internal teams.

The role requires expertise in sales processes, tools, and systems to enhance the efficiency of sales teams through analysis, forecasting, and training.

As a Solution Architect at NTT DATA, you will design software architectures, lead offshoring projects, and mentor development teams while ensuring solutions align with business goals.

The Managed Services Cross Technology Engineer (L2) provides proactive IT service support, monitors incidents, resolves client requests, and contributes to change management processes.

Lead global compensation programs and processes, ensuring scalability, compliance, and alignment with business strategy while managing costs and enhancing employee experience.

The Sales Analytics Specialist leverages data analysis to provide insights for strategic decision-making, collaborates with teams, and presents actionable trends to stakeholders.

As a Managed Services Engineer, you will handle client IT issues, monitor infrastructure, resolve incidents, and ensure smooth operations through proactive support.

This role involves assisting in designing, developing, and testing software systems, with a focus on cloud-based tools and micro-services architecture.

The Security Remote Field Service Engineer (L1) provides remote technical support, diagnoses and resolves incidents, and maintains service level agreements, operating in an entry-level capacity.