About monday.com
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About the Team
RevAI is the team building the AI agents inside monday.com's revenue organization, as part of BigBrain, monday.com's internal data and AI group. Our mission is to reinvent how monday.com's Sales and Customer Success organizations work, making them truly agentic end to end, from the first touch with a lead all the way to closing the deal and supporting customers. Our agents book meetings, run outbound, handle inbound leads, and help sales reps manage their accounts with AI-generated account plans, next-best actions and ready-to-send drafts that write straight back to the CRM. We work closely with the business: sales, RevOps and GTM leadership. That means we understand the business process first, then turn it into agents running in production. Our agents run on an agentic platform we built in-house. It is event-driven and operates across hundreds of thousands of accounts, so LLM cost, latency, reliability and business impact are everyday problems for us. We're a small team with high ownership and low ego, and we prefer to just try things rather than wait for permission.
About the Role
Lead a team of AI software engineers: mentor and grow them, set priorities, and own delivery from planning to production
Design, code and ship AI agents and agentic systems alongside the team
Work closely with the business, partnering directly with sales, RevOps and GTM stakeholders to understand revenue processes, find high-impact opportunities, and turn business needs into agents with measurable outcomes
Own the technical direction of our in-house agent platform and the agents running on it: architecture and design docs, event processing and orchestration, policies and guardrails, human-in-the-loop flows, and tool integrations
Integrate LLMs in production through an AI gateway, and tune model routing, prompt caching, token budgets and rate limits for scale, cost and quality
Build and harden integrations with CRM and GTM systems (e.g. Salesforce, email, voice and messaging providers, scheduling tools)
Set the bar for engineering quality and reliability, including code reviews, monitoring and alerting, incident response, and resilient long-running workflows
Manage expectations and communicate progress, trade-offs and impact to stakeholders and leadership
Requirements
5+ years of software engineering experience in the industry, shipping production systems
Experience leading or mentoring engineers, either as a team lead or as a strong tech lead who is ready to step into management
Strong server-side expertise in TypeScript/Node.js (or similar), with experience building microservices, APIs and distributed or event-driven systems at scale
Proven experience shipping LLM-powered features or AI agents to production (prompting, tool calling, evaluation, cost/latency trade-offs)
Previous experience building agents and workflows with frameworks and tools such as LangChain/LangGraph, n8n or similar
Strong business acumen and comfort with revenue/GTM processes (lead management, sales pipeline, account management), with the ability to translate business problems into technical solutions
Proven stakeholder management, working directly with non-technical partners and aligning priorities across teams
Strong ownership and observability mindset, and comfort debugging production issues end to end
Excellent communication skills, team mindset, and a bias for action
Nice to Have
Experience with Salesforce or other CRM/GTM platform integrations
Background in sales engineering, solutions engineering, or other customer-facing technical roles
Familiarity with agent frameworks and patterns (multi-agent orchestration, memory, evaluation, guardrails)
Experience with React and micro-frontend architectures
Experience with Kubernetes, AWS and CI/CD
Experience with data pipelines and workflow tools (e.g. Airflow, Python, Snowflake)
Background in voice or conversational AI
If this sounds like your kind of challenge, we're looking for an AI Software Engineer Team Lead to build and lead the team shaping how AI agents drive revenue at monday.com.
Skills Required
- 5+ years of software engineering experience shipping production systems
- Experience leading or mentoring engineers as a team lead or strong technical lead
- Strong server-side expertise in TypeScript and Node.js or similar technologies
- Experience building microservices, APIs, and distributed or event-driven systems at scale
- Experience shipping LLM-powered features or AI agents to production
- Experience with prompting, tool calling, evaluation, and cost and latency trade-offs
- Experience building agents and workflows using LangChain, LangGraph, n8n, or similar tools
- Strong business acumen and familiarity with revenue and go-to-market processes
- Proven stakeholder management and experience working with non-technical partners
- Strong ownership and observability mindset with ability to debug production issues end to end
- Excellent communication skills, teamwork, and bias for action
- Experience with Salesforce or other CRM and GTM platform integrations
- Background in sales engineering, solutions engineering, or customer-facing technical roles
- Familiarity with multi-agent orchestration, memory, evaluation, and guardrails
- Experience with React and micro-frontend architectures
- Experience with Kubernetes, AWS, and CI/CD
- Experience with data pipelines and workflow tools such as Airflow, Python, or Snowflake
- Background in voice or conversational AI
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with multiple plan options and HSA availability. In some cases the employer covers a large share of premiums.
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Retirement Support — Employer 401(k) contributions are explicitly advertised, with automatic contributions described in U.S. postings. This creates a clear baseline of retirement support.
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Parental & Family Support — Fully paid parental leave is prominently featured, with substantial paid time available to both primary and secondary caregivers. This sits alongside paid sick leave and broader time-off provisions.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
