AI-Powered UI/UX & Digital Experience, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Overview

We are seeking an experienced AI-Powered UI/UX & Digital Experience, AVP to lead the strategy, architecture, and delivery of modern digital experiences across customer, employee, and partner platforms. This role will drive front-end innovation, AI-powered user experiences, design system governance, and digital transformation initiatives across the enterprise.

Key Responsibilities

• Lead the design and delivery of enterprise-scale digital applications and user experiences.
• Define front-end architecture standards, engineering best practices, and UX governance.
• Drive modernization of legacy applications to cloud-native React and Angular platforms.
• Develop and govern enterprise design systems, UI component libraries, and reusable frameworks.
• Partner with Product, Engineering, Security, Architecture, and Business teams to deliver innovative digital solutions.
• Ensure compliance with accessibility standards (WCAG 2.1 AA), security requirements, and regulatory expectations.
• Champion AI-powered digital experiences, including copilots, conversational interfaces, intelligent search, and personalization solutions.

Required Qualifications

• 5+ years of software engineering experience in enterprise environments.
• 5+ years of experience in UI/UX Engineering, Digital Experience, Front-End Development, or Architecture.
• Expertise with React, Angular, TypeScript, JavaScript, HTML5, CSS3, responsive design, and micro-frontend architecture.
• Experience building enterprise design systems and reusable front-end platforms.
• Strong understanding of user experience design, accessibility, customer journey mapping, and digital optimization.
• Experience within Banking, Commercial Banking, Payments, Treasury Services, Digital Channels, Customer Onboarding, CIAM, Authentication, or Financial Services.
• Knowledge of regulatory, cybersecurity, privacy, risk, and compliance requirements impacting digital platforms.

Preferred AI & Emerging Technology Experience

• Hands-on experience with Generative AI platforms such as Azure OpenAI, GPT, Claude, Gemini, or similar technologies.
• Experience designing AI copilots, virtual assistants, conversational experiences, and workflow automation solutions.
• Knowledge of Prompt Engineering, Human-AI Interaction (HAI), Conversational UX, and AI design patterns.
• Experience with RAG, Semantic Search, Knowledge Assistants, and Agentic AI solutions.
• Understanding of Responsible AI principles, including transparency, explainability, privacy, governance, accessibility, and security.

Education:

•Bachelor's degree in Computer Science or a closely-related discipline, or  equivalent in professional experience

The typical base pay range for this role is as follows:

• New York / New Jersey: $100k - $171k
• Non-/New York/ New Jersey: $100k - $154k

depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

Our hybrid work schedule is four days on-site and work remotely one day per week.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.