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We help people secure their future and protect the ones they love.
The Role
Lead and grow an AI Platform engineering team delivering cloud-native infrastructure for AI/ML development. Own people leadership, hiring, roadmap delivery, architecture reviews, engineering standards, stakeholder communication, and team wellbeing while partnering across AI, product, and cloud teams.
Summary Generated by Built In
The Opportunity
MassMutual's AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture.
The Team
This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team's growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work.
The Impact
The Minimum Qualifications
The Ideal Qualifications
What to Expect as Part of MassMutual and the Team
#LI-MC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $148,300-$194,600
MassMutual's AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture.
The Team
This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team's growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work.
The Impact
- Own the people leadership of the AI Platform development team-hiring, onboarding, performance management, and career development-for a team of AI platform engineers.
- Drive execution against the AI platform roadmap-partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery.
- Stay technical enough to lead-participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day.
- Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform.
- Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders.
- Be the primary advocate for your team's wellbeing and growth-removing blockers, building a high-trust culture, and raising the team's technical craft through design reviews and documentation habits.
The Minimum Qualifications
- 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience.
- Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities.
- Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions.
- Proven ability to lead a team through complex, multi-month platform initiatives-driven from whiteboard to production, managing ambiguity and risk throughout.
- Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns.
- Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team.
- Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits.
- Bachelors degree in a computer science, engineering or similar discipline.
- Must be able to work in the US without sponsorship now or in the future.
The Ideal Qualifications
- Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience.
- Familiarity with AI safety, model evaluation, and governance frameworks.
- Ability to lead with both people and technical credibility-influencing design decisions, driving alignment, and raising quality bar across the team.
- Open-source contributions to platform or ML infrastructure tooling.
- Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn't any.
- Advanced educational degree preferred.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the AI Platform Engineering team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $148,300-$194,600
Skills Required
- 3+ years as a people manager of software, platform, or infrastructure engineers
- 5+ years of overall software engineering experience
- Working knowledge of cloud-native architecture including Kubernetes, managed cloud services, networking, and multi-tenancy across AWS/GCP/Azure
- Proven ability to lead teams through complex, multi-month platform initiatives from design to production
- Exposure to AI/ML infrastructure such as model serving, inference pipelines, and LLM/agent integration patterns
- Experience setting and upholding engineering standards (code quality, on-call practices, operational maturity)
- Demonstrated track record of hiring, coaching, and retaining engineers and leading through ambiguous priorities
- Strong communication and documentation skills; translate technical trade-offs to senior stakeholders
- Bachelor's degree in computer science, engineering, or similar discipline
- Must be able to work in the US without sponsorship now or in the future
- Experience leading a team that built an internal developer platform (IDP) from scratch
- Familiarity with AI safety, model evaluation, and governance frameworks
- Open-source contributions to platform or ML infrastructure tooling
- Advanced degree in a relevant field
MassMutual Compensation & Benefits Highlights
How does MassMutual ensure its pay and bonus plans are competitive?
MassMutual supports competitive compensation through salary and bonus opportunities, retirement contributions, pay transparency practices and a broad benefits package that adds value beyond base pay. The company also uses long-running pay equity reviews and employee feedback to evaluate whether rewards are supporting employees across roles and life stages.
- Competitive pay and bonus opportunities: MassMutual describes its total rewards approach as holistic and flexible, with competitive salaries and bonuses designed to support employees’ financial well-being. Employees also point to compensation as part of the value proposition, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.”
- Retirement and financial benefits: MassMutual provides a 401(k) benefit of up to 10% of eligible compensation, including a 5% company match and a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes and begins monthly retirement healthcare account contributions for employees starting at age 45.
- Pay transparency and pay equity: MassMutual posts salary ranges in most job postings and has used an independent HR risk management firm to conduct annual adjusted pay gap reviews for 17 years. That approach connects compensation competitiveness with equity and accountability across the employee experience.
- Benefits as part of total rewards: MassMutual’s compensation includes health, dental and mental health benefits, caregiver leave, parental leave, bereavement leave, paid volunteer time, flexible holidays and a Well-Being Wallet of up to $1,250 annually. A head of human resources said, “It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.”
- External signals:
- Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
- Compensation and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
- Financial stability: MassMutual reported more than $10 billion in insurance and annuity benefits paid in 2025 and total adjusted capital above $34 billion, reinforcing the company’s long-term financial foundation. (MassMutual 2025 Annual Report)
Bottom line: MassMutual supports competitive pay through salary and bonus opportunities, strong retirement contributions, pay transparency, recurring pay equity reviews and benefits designed to support employees’ financial, physical, mental and family well-being.
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
