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Powered by purpose. Driven by people. Built to evolve.
The Role
As an AI Learning Strategist, you will design and implement innovative AI learning programs, collaborate with HR and technology, and measure impact to facilitate AI fluency across the company.
Summary Generated by Built In
Location Designation: Hybrid - 3 days per week
Location: Hybrid - New York, NY (Tues-Thurs in office; Mon & Fri remote)
Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.
About the Role
Help shape the future of learning at one of America's most trusted companies. As an AI Learning Strategist at New York Life, you'll help redefine how we learn, grow, and lead in an AI-powered world. This role blends creativity, strategy, and experimentation - designing bold, human-centered learning experiences that bring the promise of AI to life.
You'll lead the launch of our first AI Academy, sparking curiosity and building practical, ethical AI fluency across the enterprise. We're looking for someone who loves to learn new tech, can translate complex ideas into engaging experiences, and isn't afraid to roll up their sleeves to make big ideas real.
What You'll Do
What You'll Bring
Why New York Life
At New York Life, we believe learning never stops - and neither does opportunity. Join a company that's combining human wisdom with technological innovation to build a future where people and AI grow stronger together. You'll have the freedom to experiment, the backing to scale your ideas, and the chance to influence how 175 years of trusted leadership evolves for the next generation.
Pay Transparency
Salary Range: $116,000-$149,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
#LI-MC1
#LI-Hybrid
Job Requisition ID: 92963
Location: Hybrid - New York, NY (Tues-Thurs in office; Mon & Fri remote)
Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.
About the Role
Help shape the future of learning at one of America's most trusted companies. As an AI Learning Strategist at New York Life, you'll help redefine how we learn, grow, and lead in an AI-powered world. This role blends creativity, strategy, and experimentation - designing bold, human-centered learning experiences that bring the promise of AI to life.
You'll lead the launch of our first AI Academy, sparking curiosity and building practical, ethical AI fluency across the enterprise. We're looking for someone who loves to learn new tech, can translate complex ideas into engaging experiences, and isn't afraid to roll up their sleeves to make big ideas real.
What You'll Do
- Lead and imagine: Shape the vision for enterprise AI learning aligning strategy with business priorities and values to identify partners, curate content and bring a world class the AI Academy to life.
- Design and build: Create hands-on, high-impact learning experiences - from immersive workshops to digital pathways - that make AI accessible, actionable, and exciting. Ability to spark curiosity and excitement in learners through creative engagement approaches, campaigns and content curation.
- Experiment and elevate: Prototype new formats, test emerging tools, and continuously refine content to keep our programs fresh, creative, and world-class.
- Accelerate adoption: Develop toolkits, real-world use cases, and "AI in action" stories that inspire confidence and curiosity across all teams.
- Collaborate broadly: Partner with HR, Technology, and Communications to embed AI learning into all aspects of our culture in a way that is relevant, easy to consume and engage with, relevant and also ensures responsible, human-centered adoption.
- Measure what matters: Use data, feedback, and analytics to assess impact, iterate fast, and amplify what works.
- Be a builder and advisor: Act as a trusted thought partner and able to interact with senior leaders, translating future-skills strategy into tangible learning outcomes.
What You'll Bring
- Experience: 5-7 years in Learning & Development, ideally with experience supporting enterprise learning strategy ideally with some experience supporting tech and/or AI/digital transformations. Must have experience with AI (self-taught, AI curiosity and self-learning all apply as experience here).
- Education: Bachelor's degree in Technology, Business, Education, or related field (Master's preferred). Learning education also a plus.
- Expertise in:
- Designing and delivering innovative learning programs in AI, digital skills, or emerging tech.
- Applying adult learning, design thinking, and agile experimentation to drive engagement and results.
- Managing complex projects, stakeholders, and vendor ecosystems.
- Technical curiosity: Comfort with Generative AI tools, learning platforms (LMS/LXP) SuccessFactors and Sana would be a plus, and the evolving world of responsible AI.
- Mindset: Insatiably curious, collaborative, creative, and eager to learn - someone who's happy to "build it, test it, and make it better."
Why New York Life
At New York Life, we believe learning never stops - and neither does opportunity. Join a company that's combining human wisdom with technological innovation to build a future where people and AI grow stronger together. You'll have the freedom to experiment, the backing to scale your ideas, and the chance to influence how 175 years of trusted leadership evolves for the next generation.
Pay Transparency
Salary Range: $116,000-$149,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
#LI-MC1
#LI-Hybrid
Job Requisition ID: 92963
Top Skills
AI
Generative Ai
Learning Management Systems
Sana
Successfactors
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
Gallery
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
