AI Engineer(Backend)- LMTS/SMTS/MTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Engineer the Application Transformation Layer for all Salesforce Applications 

This is not just a role; it’s a revolution. Are you ready to architect the next generation of enterprise solutions at the intersection of AI + Data + CRM?

Position Overview

As a trailblazing AI Applications Engineer specializing in modern tools(eg Langchain), you will be the core driver of innovation. Your mandate is clear: design, fine-tune, and optimize  for a diverse portfolio of high-impact enterprise use cases like moving entire customizations from one stack to another.

You will be developing state-of-the-art solutions that fundamentally transform how organizations leverage AI in their critical workflows. This requires a mastery of backend engineering, AI Tools, —all focused on extracting the maximum potential from LLMs.

Join interdisciplinary teams to seamlessly integrate these cutting-edge AI technologies into the heart of the Salesforce product ecosystem. Furthermore, you will directly empower almost ALL of our Application teams by collaborating closely to bring their visionary ideas to fruition and by building essential tooling to accelerate their success. This is your chance to build a legacy by defining the future of AI.

Key Responsibilities

AI Application development  

• Leverage tools such as LangChain to creatively and resourcefully tackle problems, maintaining an open-minded approach to implementation.

• Good grasp & experience with full stack development( datamodelling concepts, business logic, UI)

Problem Solving and Communication:

• Translating business requirements into viable AI solutions and effectively conveying intricate technical concepts to non-technical audiences.

• Proven experience working in cross-functional teams to deliver impactful results.

• Ability to effectively communicate and execute with geographically distributed teams.

• Experience in a fast-paced technical environment with changing priorities

• Ability to develop and ship products in quick increments across multiple versions 

• Be a proactive self-starter

Required Qualifications

Educational Background:

• Bachelor’s, Master’s, or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field.

Technical Skills:

• Strong expertise in using LLMs & AI application frameworks(eg LangChain) 

• 3+ years of professional software development experience

• High proficiency in Python and Java programming language

• Experience in REST-based API development, API lifecycle management and/or client SDKs development

• Solid understanding of both relational and non-relational databases.

• Experience with developer tools such as Git and Jenkins

• Demonstrated experience of working with ReST and thorough understanding of its fundamentals

• Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is desired

• Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.

• Experience with Spring, gRPC, REST and the HTTP protocol

• Experience with Agile development methodology

• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

• Office-Flex: work in-person three days per week

Preferred Qualifications

• Proficiency in Python and popular AI application frameworks like Langchain

• Prior experience in building AI solutions for enterprise software or SaaS platforms

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.