ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Responsible AI & Compliance Manager at ICON, you will be responsible for ensuring that all AI products, agents, and services are developed and deployed in line with ethical standards, regulatory requirements, and organisational governance. You will play a critical role in shaping and embedding responsible AI practices across the enterprise, supporting the safe and compliant scaling of AI capabilities.
What You Will Do:In this role you will lead the development and operationalisation of responsible AI frameworks and compliance processes, working closely with engineering, product, and governance stakeholders.
Key responsibilities:
- Define and maintain the organisation’s Responsible AI framework, including policies, standards, and ethical guidelines
- Translate regulatory requirements (e.g. EU AI Act, GDPR) into actionable controls for AI product development and deployment
- Implement AI risk assessment, bias detection, and model validation frameworks across AI products and services
- Embed governance checkpoints and compliance controls into development and release lifecycles
- Lead AI ethics reviews and ensure appropriate risk mitigation strategies are in place prior to deployment
- Monitor compliance posture, maintain audit-ready documentation, and support internal and external audits
- Manage AI incident response processes, ensuring issues are identified, investigated, and resolved effectively
- Act as the primary point of contact for responsible AI and compliance matters, supporting stakeholder engagement and training
- Proven experience in AI governance, regulatory compliance, or technology risk management
- Strong knowledge of AI-related regulations such as the EU AI Act and GDPR
- Experience implementing responsible AI frameworks, ethical policies, or governance models within technology environments
- Understanding of AI/ML systems, including model risk, bias, fairness, and validation considerations
- Experience working within regulated industries such as life sciences, healthcare, or financial services
- Ability to embed compliance and governance processes into engineering and product workflows
- Strong stakeholder management and communication skills, with the ability to influence across technical and business teams
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Proven experience in AI governance, regulatory compliance, or technology risk management
- Strong knowledge of AI-related regulations such as the EU AI Act and GDPR
- Experience implementing responsible AI frameworks, ethical policies, or governance models
- Understanding of AI/ML systems including model risk, bias, fairness, and validation considerations
- Experience working within regulated industries such as life sciences, healthcare, or financial services
- Ability to embed compliance and governance processes into engineering and product workflows
- Strong stakeholder management and communication skills, with ability to influence across technical and business teams
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
