TransUnion's Job Applicant Privacy Notice
Team Overview
The International Fraud team supports the TransUnion Digital Onboarding product suite and collaborates with product delivery teams and regional partners across Latin America. The team helps address regional requirements and client needs through technically sound, scalable, and timely solutions. This role reports to the Principal Pre-Sale Technical Consulting. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
- Serve as a Subject Matter Expert (SME) for Digital Onboarding products and components, providing technical guidance during pre-sales and initial implementation activities.
- Collaborate with sales, product, and regional teams to understand client requirements and provide technical input during client engagements.
- Design and document integration solutions that align client requirements with regional capabilities and product functionality.
- Lead and participate in solution-design sessions to establish alignment between client expectations and available product capabilities.
- Deliver solution and technical demonstrations to internal teams and prospective customers.
- Coordinate with Business Analysts to improve and streamline documentation for complex implementations.
- Provide internal delivery teams with design clarifications and maintain continuity from solution design through implementation.
- Hand off approved designs to implementation teams and provide technical support during client onboarding.
- Validate final product configurations and document relevant product limitations.
- Collaborate with internal technology teams, client business and technology teams, and vendors to investigate issues, support implementation reporting and analytics, and ensure documentation reflects implemented solutions and best practices.
Required Knowledge And Experiences
- A university degree in Engineering or a related discipline.
- 7+ years of overall professional experience. At least 3 years of experience in technical consulting, solution engineering, pre-sales, or customer success.
- Experience supporting both pre-sales solution definition and post-sales technical enablement or implementation activities.
- Experience leading client conversations or technical design sessions, using active listening to translate business needs into clear technical requirements.
- Experience collaborating across Sales, Product, Technology, and Implementation teams in an Agile or similarly collaborative environment.
- Experience working in an Agile environment and collaborating across multiple teams and geographic regions.
- Strong knowledge of fraud and identity verification solutions and how they support client onboarding.
- Fluent written and spoken English and Spanish
- Strong understanding of Application Programming Interfaces (APIs) and system-integration concepts.
- Ability to design and document technical integration solutions based on client requirements.
- Understanding of user interface and user experience (UI/UX) considerations relevant to solution design and implementation.
- Ability to deliver technical demonstrations and explain product functionality to technical and nontechnical audiences.
- Ability to validate product configurations, integration designs, and documented limitations.
- Experience working for a technology, identity, fraud, or Software as a Service (SaaS) solution provider.
- Experience in financial services or a related industry.
- Experience supporting technology implementations or customer-success activities.
- Knowledge of Agile methodologies beyond direct project participation.
- Strong communication and stakeholder-interaction skills.
#LI-Hybrid #LI-AR2
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Advisor, Pre-Sale Technical Consulting
Skills Required
- University degree in Engineering or a related discipline
- 7+ years of overall professional experience
- At least 3 years of experience in technical consulting, solution engineering, pre-sales, or customer success
- Experience supporting both pre-sales solution definition and post-sales technical enablement or implementation activities
- Experience leading client conversations or technical design sessions
- Experience translating business needs into clear technical requirements
- Experience collaborating across Sales, Product, Technology, and Implementation teams
- Experience working in an Agile environment across multiple teams and geographic regions
- Strong knowledge of fraud and identity verification solutions supporting client onboarding
- Fluent written and spoken English and Spanish
- Strong understanding of Application Programming Interfaces and system-integration concepts
- Ability to design and document technical integration solutions based on client requirements
- Understanding of UI/UX considerations relevant to solution design and implementation
- Ability to deliver technical demonstrations to technical and nontechnical audiences
- Ability to validate product configurations, integration designs, and documented limitations
- Experience working for a technology, identity, fraud, or SaaS solution provider
- Experience in financial services or a related industry
- Experience supporting technology implementations or customer-success activities
- Knowledge of Agile methodologies beyond direct project participation
- Strong communication and stakeholder-interaction skills
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as strong, with multiple plan choices, reasonable deductibles, and access to mental‑health resources like Spring Health.
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Leave & Time Off Breadth — Flexible Time Off for salaried roles, PTO for hourly roles, paid holidays, wellness days, and hybrid flexibility underpin generous time‑away options.
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Parental & Family Support — Parental and caregiver benefits are emphasized, including 12 weeks of paid parental leave with a gradual return, adoption assistance, dependent‑care FSA, and Care@Work backup care from day one.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
