Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview:
This Administrative Specialist role provides essential operational support to help ensure an efficient, organized, and positive employee experience. The position is responsible for a variety of day-to-day activities, including coordinating new hire onboarding, facilitating system access, scheduling meetings, maintaining office supplies, and supporting document management and other administrative needs.
The ideal candidate is highly organized, detail-oriented, and able to effectively manage multiple priorities in a fast-paced environment. This individual will work both independently and collaboratively with the broader administrative team to support ongoing projects and business needs. The role also embraces technology and innovation, leveraging Microsoft Office, Microsoft Copilot, ChatGPT, and other AI-enabled tools to improve productivity, streamline administrative processes, and support the team more efficiently.
What You'll Do:
• Managing several administrative tasks
• Managing the onboarding process for new hires
• Configure the appropriate system access for employees
• Providing employee supplies
• Stocking supplies
• Scheduling meetings, travel and other administrative duties
• Assisting the administrative team with projects and general team tasks including but not limited to filing paper and electronic documents, converting documents to a PDF format and scanning documents as needed.
• Utilizing AI in daily tasks
What You'll Bring:
• Proficiency with Microsoft Office products
• Proficiency with AI, including Microsoft Copilot and ChatGPT
• Strong communication, customer and computer skills
• Critical attention to detail
• Ability to prioritize and multi-task
• Strong organizational skills
• Work well independently as well as in a team setting
• High School diploma, or GED from an accredited school required
#LI-AP3
#LI-HYBRID
Pay Transparency
Salary range: $38,000-$42,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94693
#GBS
#BI-Hybrid
Skills Required
- High school diploma or GED from an accredited school
- Proficiency with Microsoft Office products
- Proficiency with AI tools, including Microsoft Copilot and ChatGPT
- Strong communication, customer, and computer skills
- Strong attention to detail
- Ability to prioritize and multitask
- Strong organizational skills
- Ability to work independently and in a team setting
What the Team is Saying
New York Life Insurance Company Compensation & Benefits Highlights
-
Retirement Support — The 401(k) with company match alongside a defined‑benefit pension for many employees—often with immediate vesting on 401(k) contributions—provides uncommon long‑term security. Company materials emphasize this dual‑track retirement offering for corporate roles.
-
Parental & Family Support — Paid New Parent leave was doubled to eight weeks for all parents and is complemented by adoption assistance, fertility benefits, and subsidized backup childcare. Eldercare resources and return‑to‑work programs further bolster support across life stages.
-
Healthcare Strength — Medical, dental, and vision coverage options are paired with mental‑health/EAP resources and, in some plans, a company‑funded HRA. Wellness amenities such as a home‑office Wellness Center and gym discounts round out the health offering.
New York Life Insurance Company Insights
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
Gallery
New York Life Insurance Company Teams
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
