Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview:
The Administrative Specialist will focus their support on maintaining the file room and supporting the task of assembling claim file prints for Group Disability, Life, Accident and Waiver entities of NYL's Group Benefit Solutions division.
What You'll Do:
- Obtains files from file room and/or warehouse and scans to claim managers.
- Obtains files and scans to other offices when requested.
- Paper filing to various claim files.
- Uploads documents to various New York Life programs.
- Manages various email boxes.
- Warehouses closed paper files for LAW product line.
- Boxes up files and prepares them to be shipped to Iron Mountain for storage.
- Reports production numbers.
- Data entry onto Excel spreadsheets.
- Assists with compiling electronic claim files from the computer system and prepares them to be reviewed and forwarded as directed by claim managers.
- Could be back-up to other departments within Admin Team.
- Assigned other duties as necessary by manager.
What You'll Bring:
- Experience with Microsoft Office Tools, with a focus on Outlook and Excel.
- Attention to detail.
- Time management.
- Able to work in a fast-paced environment.
- Able to work independently as well as within a team setting.
- Able to lift a minimum of 35 lbs.
- Able to sit/stand for extended periods of time.
- Able to bend and also pull carts and boxes.
Required Skills:
- Bachelor's in Business, Finance, or MIS
- Strong communication and interpersonal skills
- Proficient in Excel, SQL, BI tools
- Knowledge of investment accounting and reporting
- Experience with AI or data science tools
Pay Transparency
Salary range: $38,000-$43,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94431
#GBS
#BI-Hybrid
Skills Required
- Bachelor's in Business, Finance, or MIS
- Experience with Microsoft Office Tools (Outlook, Excel)
- Proficient in Excel
- Proficient in SQL
- Proficient in BI tools
- Experience with AI or data science tools
- Knowledge of investment accounting and reporting
- Strong communication and interpersonal skills
- Attention to detail
- Time management skills
- Able to work independently and in a team
- Able to lift a minimum of 35 lbs
- Able to sit/stand for extended periods
- Able to bend and pull carts and boxes
What the Team is Saying
New York Life Insurance Company Compensation & Benefits Highlights
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Retirement Support — The package includes both a 401(k) with company match and, for many roles, a defined‑benefit pension, with day‑one vesting on the match highlighted for corporate employees. Financial professionals who qualify may also access a defined‑benefit plan and a 401(k).
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Parental & Family Support — Fertility support, adoption assistance, backup childcare, and free 24/7 online tutoring complement expanded Paid New Parent benefits that provide time off for all parents, with additional paid weeks typically available for birthing parents via short‑term disability. EAP resources and paid time off (including bereavement and volunteer time) further reinforce family support.
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Healthcare Strength — Medical, dental, and vision plans are augmented by a company‑funded HRA option with wellness earn‑ups and FSAs for health and dependent care. Wellness resources and commuter benefits add practical support to everyday wellbeing.
New York Life Insurance Company Insights
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
