Accountant (1 year Contract)

Numbers don't lie, but they do need someone who knows how to read them, move fast, and build smarter systems around them. That someone is you.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs, and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX, built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost, the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Accountant

Finance at a company in transformation isn't a back-office function. It's the operating system. As Sendbird evolves into Delight.ai, the accounting function needs to keep pace, handling the complexity of a multinational, fast-moving company while finding smarter, AI-assisted ways to do it.

This role owns the AP/AR engine and sits at the intersection of operations, sales, and finance. If you see a manual process and immediately start thinking about how to automate it, you'll fit right in.

The Role

You own the full AP/AR cycle and the systems behind it. Month-end close, billing accuracy, VAT filings, expense reconciliation: it all runs through you. The right person here doesn't just process transactions. They look for ways to make the whole system faster and smarter.

You might be this person if:

• You treat a messy reconciliation like a puzzle, not a problem
• You notice inefficiencies in workflows and actually do something about them, whether that's building a better spreadsheet, trialing an automation tool, or flagging it to the team
• You can hold a sensitive financial conversation with a customer or executive and leave them feeling respected, not managed
• You adapt quickly when priorities shift and don't need a playbook for every situation
• You hold yourself to a high standard around accuracy and confidentiality without being told twice
• You've worked across borders and understand that accounting rules, currencies, and relationships don't all behave the same way
• You use AI tools, whether that's automating report generation, flagging anomalies in expense data, or streamlining reconciliation workflows, to reduce manual lift and improve output quality

You need to have:

• Bachelor's degree in Accounting, Finance, or a related field
• 4 to 6 years of accounting experience at a multinational company
• Fluency in both English and Korean, written and verbal
• Strong working knowledge of Excel and accounting platforms such as NetSuite, Duzone iCube, or Concur
• Solid understanding of VAT, withholding tax, corporate tax, US GAAP, and K-GAAP

What you'll actually do:

• Prepare AP/AR journal entries and drive month-end close and financial reporting on schedule
• Own the Accounts Payable system and manage the quarterly VAT and tax invoice filing process
• Review and approve employee expense claim reports for accuracy and policy compliance
• Manage company credit cards and perform reconciliations
• Run the full Accounts Receivable cycle, including billing system management and revenue recognition
• Partner with the Sales team to ensure accurate monthly billing and manage customer collection activity directly
• Coordinate with accounting leadership to review expenses against budget and flag variances
• Collaborate with foreign subsidiary accountants on cross-border projects and reporting
• Use AI tools to automate recurring tasks such as report generation, expense flagging, and billing reconciliation where possible

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities,s and encourage you to apply if this role excites you.

Why Sendbird

We're not optimizing a stable business. We're rebuilding one from the ground up with AI at the center. If you want to own real outcomes, move at a pace that actually challenges you, and work on something that matters, this is the place. Come build with us.