HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job summary
Working as part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of our hotel portfolio, ensuring optimal performance across your assigned accounts.
Key Responsibilities
- Renegotiate commercial conditions with hotel partners to maximise availability, competitiveness, promotional offers, and best available rates, ensuring accurate and effective system loading
- Leverage data and insights from company dashboards to prioritise actions and drive product performance
- Secure new offers and additional availability directly from suppliers, ensuring timely and accurate implementation in the system
- Collaborate closely with the Contracting Manager, sharing insights and strategies to drive efficient and high-quality outcomes
- Build and maintain strong relationships with assigned hotel partners through proactive, daily communication
Skills & Requirements
- Proven experience in a commercial, contracting, or account management role, ideally within travel, hospitality, or e-commerce
- Strong negotiation skills, with the ability to drive competitive commercial conditions and influence partners
- High level of analytical capability, with confidence using data to make decisions and prioritise actions
- Excellent communication and relationship-building skills, with the ability to manage stakeholders both internally and externally
- Results-driven mindset, with a focus on revenue growth, performance optimisation, and problem-solving
- Good understanding of distribution systems, pricing, and inventory management (preferred)
- Strong organisational and time management skills, with the ability to handle multiple priorities in a fast-paced environment
- Proactive, self-motivated, and comfortable working both independently and as part of a team
- Advanced proficiency in Excel and data tools is a plus
- Fluent in English (additional languages are an advantage)
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills Required
- Proven experience in commercial, contracting, or account management role
- Strong negotiation skills
- High level of analytical capability
- Excellent communication and relationship-building skills
- Proactive and self-motivated
- Good understanding of distribution systems, pricing, and inventory management
- Advanced proficiency in Excel and data tools
- Fluent in English
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
