An Account Manager at 5 serves as the primary point of contact for large commercial and industrial clients, focusing on client service and building long-term relationships. In this role, you will facilitate the successful development, evaluation, and implementation of customized energy and sustainability strategies in collaboration with our clients and advisors. Account Managers play a vital role in ensuring that 5 consistently exceeds client expectations throughout the entire engagement process. Candidates without prior experience in the energy industry will not be considered for this position.

We prioritize individuals who can thrive in a fast-paced environment and embody our core values of honesty, integrity, excellence, accountability, and fun. Those with high levels of integrity, curiosity, creativity, autonomy, and dynamism are best suited to excel in our dynamic workplace.

What you'll be doing:

• Serve as the primary point of contact for 5's largest clients on energy-related matters.
• Develop and present energy management strategies to clients independently and in collaboration with other team members.
• Coordinate internal efforts to assess client needs and review market opportunities as part of the overall support team.
• Provide expert energy advice to companies facing complex energy challenges, including volatile market prices, reliability concerns, and the imperative to meet aggressive carbon reduction targets.
• Effectively communicate and promote new services as they are introduced, ensuring clients are aware of their potential benefits.
• Diagnose client issues, enlist necessary support, and facilitate resolution efficiently. Account Managers should adeptly identify problems, engage relevant colleagues, and ensure swift resolution.

What you'll bring:

• Minimum of 3 years' experience in the energy industry (retail gas and/or electricity procurement, sustainability, solar, demand response, etc.), or in a related field with transferable skills.
• Experience working within ERCOT, PJM, or NYISO is preferred.
• Proven ability to prioritize multiple clients/accounts and adeptly handle challenging situations.
• Enjoyment of solving complex problems is essential.
• Experience in a client-facing role involving presentation development and strong project management skills is preferred.
• Candidates should demonstrate a proactive approach to identifying new business opportunities through prospecting, networking, and other channels.
• Ambition, passion, teamwork, and grit are essential qualities for this role.
• B2B outside sales experience is a plus.
• Superior communication skills are necessary.
• BA/BS degree required; MA/MS degree highly desired.

Values

Integrity - Behaviors and ethical standards that are beyond reproach

Excellence - Never settles for or defends mediocrity

Honesty - Committed to open and honest two-way communication

Fun – Optimistic and joyful person that thrives in an exciting culture while embracing challenge

Accountability - Builds trusting relationships through the language and practice of extreme ownership

Why 5?

5’s team is comprised of energy market innovators, engineers, commodity traders, sustainability experts, technologists, and business development professionals joined by a common purpose - to deliver unparalleled energy risk management and sustainability services. 5 has achieved tremendous growth organically and through acquisition allowing us to provide an exceptional level of service and expertise for clients. No company is better situated to help clients manage their exposure to volatile energy prices and sustainability goals in an ever-changing market.

ADA PHYSICAL REQUIREMENTS:

Ability to sit for extended periods of time and view a computer monitor (with or without blue-light filters) for shift duration, for up to 8 hours of time during a workday excluding meal and rest periods.

Ability to effectively see and read font size 6 and above with or without corrective vision.

Ability to use hands and fingers for complex tasks, such as typing and use of mouse.

Ability to clearly hear information communicated in audio format.

Ability to use hands and type for shift duration for up to 8 hours of time excluding meal and rest periods.

Ability to maintain attention and concentration for extended periods of time.

Ability to work from home with limited communication with the team.