Account Manager

Posted 15 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
Junior
AdTech
We help brands and their agencies deliver more relevant ads to audiences everywhere, across devices.
The Role
Manage and grow key client accounts through relationship building, strategic recommendations, campaign insights, platform expertise, and training. Collaborate with Trading, Business Development, and Product Management teams to onboard customers, expand accounts, improve campaigns, and influence platform enhancements. The role also supports the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides.
Summary Generated by Built In

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. 
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What you'll do:
  • Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
  • Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients. 
  • Collaborate with the Business Development team to identify ways to grow current accounts.
  • Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
  • Provide continual training to clients as new features are added to The Trade Desk.
  • Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
  • Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.

Who you are:
  • 2 + years of consultative, client-facing experience in Ad Tech/Digital Marketing/ Programmatic experience (Trade Desk platform experience preferred)
  • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
  • Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
  • Effective time management skills – ability to prioritize and meet deadlines.
  • Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.
  • Willingness to travel alongside a team up to 25% of the time.
  • Someone who is looking to grow into more senior level opportunities in the region.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.




As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. 

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

Skills Required

  • 2+ years of consultative, client-facing experience in ad tech, digital marketing, or programmatic advertising
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Ability to collaborate cross-functionally in a fast-paced startup environment
  • Proven track record of growing accounts through client relationships and strategic recommendations
  • Effective time management and ability to prioritize and meet deadlines
  • Ability to collaborate across multiple teams and work independently
  • Willingness to travel up to 25% of the time
  • The Trade Desk platform experience

The Trade Desk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Trade Desk and has not been reviewed or approved by The Trade Desk.

  • Fair & Transparent Compensation — Pay is considered competitive for the market, with strong base salaries and total compensation cited as reasons people join and stay. Feedback suggests total rewards feel attractive when combining salary, bonuses, and equity programs.
  • Healthcare Strength — Health coverage is described as robust, including paid medical coverage for employees and dependents alongside dental and vision. Additional protections such as life and disability insurance further reinforce the package.
  • Parental & Family Support — Family-building benefits include adoption assistance, fertility treatment, egg freezing, and reproductive-health support. Parental leave and related services like breast-milk shipping are also highlighted.

The Trade Desk Insights

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The Company
HQ: Ventura, CA
2,700 Employees
Year Founded: 2009

What We Do

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. Our mission is to transform media for the benefit of humankind. Our media-buying platform helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for reach, accuracy, and transparency.

Why Work With Us

With up to 11 million queries per second and SLAs in the milliseconds, we’re tackling data and software challenges at massive scale. While we’re growing fast, investing in our value based company culture remains one of our top priorities. If you’re talented, driven, and hungry to bring something entirely new and wildly ambitious, let's talk.

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