Account Manager

Posted 8 Days Ago
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Vilnius, Vilniaus miesto savivaldybė, Vilniaus apskritis, LTU
Hybrid
30K-48K Annually
Mid level
Big Data • Information Technology
Oxylabs is a web intelligence collection platform, enabling companies worldwide to unlock the power of big data.
The Role
Manage international B2B customer accounts, strengthen relationships, drive adoption, identify upsell and cross-sell opportunities, support renewals, manage pipelines and at-risk accounts, and conduct strategic account management. The role also involves customer communications, process improvement, internal collaboration, and occasional business travel to visit clients.
Summary Generated by Built In
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. 

What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

The Team Waiting for You:

Our team's purpose is to provide maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership,  as a result being the ultimate revenue growth driver of our company. 

Our team's mission is to become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.


In this role, you will:

  • Own the success of our business customers by engaging in day-to-day communications to ensure we are maximizing their business value.

  • Identify and utilize up-sell and cross-sell opportunities, work on customer agreements and renewals.

  • Ensure a seamless experience for the customer during product adoption and deployment.

  • Manage your opportunity pipeline and at-risk accounts.

  • Engage in Strategic Account Management activities .

  • Proactively identify team process improvements and contribute to projects to refine it.

  • Go on business trips and visiting your clients (when applicable).

Your skills & experiences:

  • Several years of experience leading international B2B customer engagements with a proven track record of delivering positive results for customers.

  • Strong relationship management and problem-solving skills.

  • Excellent written and verbal English communication skills.

  • Creativity and an out-of-the-box thinking approach.

  • Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.

Nice to have:

  • Prior experience in the technology sector
  • Strategic Account Management experience

Salary & Benefits:

  • Gross salary: 2500 - 3600 EUR/month + highly achievable bonuses. 
  • Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
  • Health & Well-being: Private health insurance, psychotherapy, on-site well-being consultants, 24/7 gym access, and a wellness app.
  • Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
  • Plus bonus vacation days, paid life-moment days off, barista coffee, and all the tools you need. See the full list of benefits here: https://career.oxylabs.io/blog/our-work-benefits/.

Up for the challenge? Let’s talk!

Skills Required

  • Several years of experience leading international B2B customer engagements
  • Proven track record of delivering positive results for customers
  • Strong relationship management skills
  • Strong problem-solving skills
  • Excellent written and verbal English communication skills
  • Creative and out-of-the-box thinking approach
  • Data-driven approach to sales
  • Knowledge of or experience using key sales and mailing tools
  • Prior experience in the technology sector
  • Strategic Account Management experience
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The Company
HQ: Vilniaus miesto, Lithuania
500 Employees
Year Founded: 2015

What We Do

Established in 2015, Oxylabs is a web intelligence acquisition solution and premium proxy provider, enabling companies of all sizes to utilize the power of big data. Constant innovation, an extensive patent portfolio, and a focus on ethics have allowed Oxylabs to become a global leader in the web intelligence collection industry and forge close ties with dozens of Fortune Global 500 companies. In 2022 and 2023, Oxylabs was named Europe's fastest-growing web intelligence acquisition company in the Financial Times’ FT 1000 list. Unlocking the power of web intelligence with Oxylabs! As businesses look for ways to create and optimize revenue streams, internal data is being exhausted, forcing companies to turn outwards. Organizations are now competing over external data insights that are fueling the digital economy's growth. Oxylabs proudly stands as a leading force in the web intelligence collection industry. Our innovative and ethical scraping solutions make web intelligence insights accessible to those that seek to become leaders in their own domain. Why choose us? Industry Leaders: As one of the market-leading companies, we offer cutting-edge web scraping solutions backed by the world's largest ethical proxy network. Partnering for success: We view our clients as partners, working hand in hand to maximize the benefits of our collaboration. Your success is our success. Elevate your business with our services: - Market Research: Gain insights that drive informed decisions. - Ad Verification: Ensure real audiences see your ads. - Brand Protection: Safeguard your online reputation. - Travel Fare Aggregation: Optimize travel-related pricing. - SEO Monitoring: Stay ahead in search engine rankings. - Pricing Intelligence: Make data-driven pricing decisions and more. Curious about how Oxylabs can supercharge your business? We're here to help! Drop us a line at [email protected].

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