Account Manager

Reposted 4 Days Ago
Be an Early Applicant
80112, Englewood, CO, USA
In-Office
140K-160K Annually
Entry level
Software
The Role
Manage customer accounts to drive retention, expansion, and upsell growth. Build strategic account plans, conduct consultative discovery and product demonstrations, maintain executive relationships, resolve escalations, and partner with sales, customer success, product, implementation, and support teams. The role requires understanding financial and accounting software, particularly NetSuite ERP, and communicating product value, ROI, and strategic benefits to clients.
Summary Generated by Built In

Position Summary

Most account management jobs bury you in renewals, support tickets and admin. This one does not. In FY27 our Account Management team is focused on one thing: helping finance teams who already trust Netgain discover the next product that solves a real problem. You will own a book of established customers who already run at least one Netgain app, and your time goes to finding and closing new opportunities in accounts that already know us.

You will sell a growing portfolio across three business units (Accounting Apps, Operating Apps and Platform Apps), built by CPAs who have lived the close, the audit and the lease schedule. Our apps are trusted inside some of the most widely used ERP platforms, and our reach is expanding to new ERP ecosystems and buyers in 2027.

You will get a clear territory, a proven sales playbook, product experts at your side, and a leader who invests in your growth. Most reps ramp in 3–6 months, and you can earn commission from your first deal. Commission is uncapped: top performers who exceed quota keep earning, with no ceiling, and our top earners have finished at 110–120% of goal in recent years.

Primary Job Responsibilities

Grow the installed base through cross-sell

  • Prospect into existing customers of every size, from fast-growing mid-market to enterprise, to introduce Netgain solutions they do not yet own.
  • Build and work a territory plan: whitespace analysis, account prioritization and multi-threaded outreach to CFOs, Controllers, Accounting Managers, operations leaders and systems owners.
  • Upsell additional seats, modules and entities where customers are expanding.

Lead consultative, value-based sales cycles

  • Run curious, structured discovery on close, cash, lease, fixed asset, intercompany and operational processes to find the pain behind the request.
  • Tailor demos to show how Netgain fits inside the customer's existing systems and what it saves in hours, risk and audit findings.
  • Build business cases and ROI that resonate with finance and operations leaders.
  • Own pricing, proposals and contract negotiation through signature.

Orchestrate the account team

  • Partner with Customer Success, Pre-Sales, Implementation and Product to build account plans and run business reviews.
  • Work alongside our ERP and implementation partners where it helps the customer.
  • Bring customer feedback back to Product so our roadmap keeps solving real problems.
  • Keep pipeline and forecasts accurate in our CRM.
  • Travel: occasional, to get in front of customers in person when it advances a deal, strengthens a key customer relationship or builds new pipeline.
Qualifications

Must have

  • 2+ years in quota-carrying B2B SaaS sales (account management, account executive or expansion roles).
  • A track record of hitting or beating quota, with numbers you can share.
  • Comfort prospecting proactively. You do not wait for inbound.
  • Experience negotiating contracts and pricing directly with buyers.
  • Confidence running product demos yourself after completing our enablement sessions.
  • The ability to speak credibly with finance and accounting leaders about their processes.

Strong advantage

  • Experience selling into, implementing or administering an ERP or financial system (NetSuite experience is especially valuable).
  • An accounting or finance background (degree, CPA path, or time spent in a finance team).
  • Experience selling apps, add-ons or integrations into an existing software customer base or partner ecosystem.

A bachelor's degree is preferred, but we care more about results than credentials. If you have sold SaaS to finance teams and win through curiosity and integrity, we want to hear from you.

How We Work

Competence and speed together are our advantage; either alone is not. That is why we stay deliberately small and hire for outsized skill. We do not hire for a lack of weaknesses, but for outsized strength and commitment to impact.

Our values are how we make decisions: Be an owner. Delight the customer. Focus on the long-term. Write the book. Send it. Never stop improving. Be a class act.

There is no company-wide rule about days in an office. Sales sets its own working norms: this role is hybrid, based in our Denver or Lehi office, where the team works together in person 3–4 days per week.

About Netgain

Netgain is a U.S.-based, high-growth company of CPAs who have lived and breathed finance and accounting processes throughout our careers. We're a mission-driven company, having established Netgain to create embedded SaaS ERP apps that delight and help accountants streamline their systems, so they can intelligently manage business challenges and meet accounting and compliance requirements.

We pride ourselves in offering:

  • Strong professionals around you who will help to accelerate your growth
  • Personalized success planning and cross-functional opportunities
  • Continuous career development, actively encouraging and celebrating internal promotions

Benefits

  • Medical, dental and vision coverage, with Netgain paying the full premium for the high deductible plan for you and your family
  • 401(k) retirement plan
  • Flexible time off and paid company holidays
  • Parental Pay for new parents after six months of service
  • Fitness reimbursement, a monthly phone stipend, and lunches in our offices

Benefits are provided under the plan documents, which govern.

How to Apply

Apply through our careers page in Paycom by November 20, 2026.

Equal Opportunity

Netgain provides equal employment opportunity to all applicants and employees and does not discriminate on the basis of race, color, religion or creed, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. If you need an accommodation at any point in the application or interview process, tell People & Talent.

Skills Required

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Advanced degree
  • Proven success in account management
  • Experience exceeding sales targets
  • Experience driving customer satisfaction
  • Deep understanding of financial or accounting software solutions
  • Familiarity with NetSuite ERP
  • Strong analytical skills and ability to interpret data and trends
  • Excellent communication, negotiation, and presentation skills
  • Ability to build enduring client relationships
  • Ability to collaborate effectively across teams
  • Results-driven mindset and commitment to customer service and business objectives
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The Company
HQ: Englewood, CO
102 Employees
Year Founded: 2018

What We Do

At its heart, Netgain is here to shake up the accounting game, pushing the boundaries of what you thought possible. Imagine a future where transformational tech meets the savvy know-how of accounting wizards to supercharge every decision your business makes. That's the future we're building—one where automation and artificial intelligence turn the often-tedious task of accounting into a dynamic force that propels businesses and the entire economy forward. In this swiftly changing tech landscape, Netgain is leading the charge, helping the industry innovate and automate to realize a more fulfilling career. But we're not just about the tech; we're here to make businesses of all shapes and sizes more confident, more agile, and capable of rapidly coming to clear financial decisions fueled by accurate, precise financial insights. With Netgain, every accountant becomes a visionary of economic strategy, and every business decision gets a boost from on-the-spot, actionable financial insights. Together, we're not just creating a company; we're building a legacy that will steer the course of finance and accounting for future generations.

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