Account Manager
Italy, Milan or Rome, homebased
Are you passionate about building strategic partnerships that advance research, innovation, and knowledge across leading academic institutions?
Do you enjoy developing long-term customer relationships, delivering value, and driving growth in a dynamic international environment?
About the Role
As an Account Manager, you will be responsible for maintaining and growing strategic relationships with leading academic institutions across Italy, Greece, Malta, and Cyprus. You will lead account planning, revenue growth, customer engagement, and cross-functional collaboration to help customers realize the full value of Elsevier’s research solutions while supporting long-term institutional success.
Responsibilities
Develop and maintain relationships with key stakeholders across assigned accounts, including researchers, institutions, libraries, and commercial buyers;
Lead strategic account planning for Elsevier’s research products, aligned with customer business strategies and research priorities;
Meet or exceed annual revenue targets and drive the long-term growth of assigned accounts;
Drive new business opportunities for core products and lead renewal activities for core products and solutions;
Collaborate with Solution Account Managers and Customer Success Managers to maximize customer value and identify growth opportunities;
Conduct high-value and complex negotiations, including consortium and country-level agreements;
Develop and execute the Italian sales strategy in coordination with the Regional Account Director.
Requirements
Solid experience selling consultative technology and enterprise software solutions in a B2B environment;
Experience developing relationships with senior executives in academia;
Experience working within highly complex stakeholder environments;
Strong analytical and data-storytelling skills;
Experience in strategic account planning and building relationships across complex institutions;
Experience developing and executing medium- and long-term sales strategies in a complex environment;
Excellent communication and presentation skills in Italian and English; an additional EU language is a plus;
Demonstrated ability to lead projects in a matrixed organisation;
Ability to travel frequently within the territory (up to 50%).
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Primary Location Base Pay Range: Home Based - Milan €35,700 - €59,600. Total Target Cash Range: €55,000 - €91,800. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This role is covered by a collective labor agreement in Italy.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Solid experience selling consultative technology and enterprise software solutions in a B2B environment
- Experience developing relationships with senior executives in academia
- Experience working within highly complex stakeholder environments
- Strong analytical and data-storytelling skills
- Experience in strategic account planning and building relationships across complex institutions
- Experience developing and executing medium- and long-term sales strategies in a complex environment
- Excellent communication and presentation skills in Italian and English
- Additional EU language
- Demonstrated ability to lead projects in a matrixed organisation
- Ability to travel frequently within the territory (up to 50%)
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
