- As an Account Manager (AM), you will play a key role in driving sales and managing customer relationships within your assigned area. You will be responsible for selling multi-channel and online solutions to customers looking to sell used equipment, trucks, and other assets. With autonomy in your role, you will develop business strategies, prospect for new customers, and manage existing accounts to maximize revenue. You will be responsible for proactively prospecting and cold calling new customers, as well as managing existing accounts by being out there meeting customers.
- Sell multi-channel solutions and services through prospecting, pipeline management, and business development within the assigned territory.
- Build and maintain strong relationships with customers to identify their needs and offer tailored solutions.
- Identify new market opportunities, conduct high-volume outbound calls to generate new and repeat sales, develop sales strategies, and maintain a client portfolio with regular updates.
- Work with internal teams (sales support, Strategic Accounts, Territory Managers, Marketing) to ensure seamless execution of sales and customer service.
- Attend auctions, fairs, events, meet with clients in person in those events, and travel overnight as needed to cover the territory effectively.
- Manage pricing and contract terms with customers.
- Adapt sales strategies based on market trends and customer feedback.
- Bachelor's degree preferred, but equivalent experience in sales and/or industry-specific will be considered.
- Valid driver's license required.
- 2+ years of experience in account management or inside sales.
- Professional level English.
- Experience leveraging CRM-tools
- Strong relationship building skills are essential in this role.
- Heavy machinery experience and/or knowledge of agriculture equipment is an asset.
- A proactive approach combined with a customer 1st attitude.
Skills Required
- Valid driver's license
- 2+ years experience in account management or inside sales
- Professional level English
- Experience leveraging CRM-tools
- Strong relationship building skills
- Proactive approach with customer-first attitude
- Bachelor's degree or equivalent experience
- Heavy machinery or agricultural equipment knowledge
What We Do
Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales. The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.
