As Account Manager II, you'll manage retention and drive aggressive revenue growth across mid-market to enterprise accounts. This role is ideal for a high-performing hunter who thrives on identifying and converting new opportunities while deepening strategic customer relationships.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Own the retention, satisfaction, and revenue growth of a portfolio spanning mid-market to enterprise customers.
- Proactively prospect within accounts to uncover new opportunities and build multi-threaded stakeholder relationships.
- Develop and execute strategic account plans that drive expansion well beyond renewals and transactional cross-sell.
- Lead QBRs and leverage customer insights, business objectives, and industry trends to position complex cloud solutions.
- Position and tailor multi-solution cloud offerings across infrastructure, security, networking, and managed services.
- Collaborate cross-functionally with Sales Engineers, Cloud Architects, and Product teams to accelerate cloud adoption and maximize customer value.
- Performs other duties as requested.
QUALIFICATIONS AND EXPERIENCE:
Minimum
- BA/BS degree in related discipline (i.e. Marketing, Business, Computer Science etc.) with 4 years of experience required in a related field (i.e. Account Management, Customer Success, Technology Sales etc.); OR 8 years of equivalent experience in lieu of a degree.
- Requires strong knowledge of Cloud MSP, SaaS, IT services, and Salesforce (or similar CRM).
- Proven success in both hunting and farming, with a track record of growing accounts from initial engagement to large-scale partnerships.
- Demonstrated ability to source, shape, and close complex, multi-solution cloud deals within an assigned customer portfolio.
- Established access to enterprise-level decision-makers beyond traditional MSP channels, supported by fresh networks and strategic relationships.
- Ability to travel 15% of the time.
Preferred
- MS degree + 2 years of experience preferred in related discipline (i.e. Marketing, Business, Computer Science etc.) ; OR Ph.D. + up to 1 year of experience in related discipline (i.e. Marketing, Business, Computer Science etc.)
- Experience in Account Management, Customer Success, Technology Sale and other related fields desired.
USD 76,600.00 - 114,800.00 per year
Compensation:
Compensation includes a base salary of $76,600.00 - $114,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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