Account Manager - Emerging Accounts, Lowe's Media Network

Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact
The Account Manager, Emerging Accounts serves as the primary post-sale relationship owner for assigned emerging and non-endemic Lowe's Media Network clients. This role is accountable new client investments, translating marketing objectives into integrated media programs, and ensuring campaigns deliver against agreed-upon goals, stewarding complex, multi-stakeholder buying environments across media, agency, and tech teams. The Account Manager partners closely with Sales and cross-functional teams to onboard new-to-LMN advertisers, coordinate campaign execution, communicate performance, and build strong client relationships. With a focus on growing developing accounts, this role identifies opportunities to strengthen engagement, improve investment outcomes, and expand partnerships as clients mature within Lowe's Media Network.
What You Will Do

• Own post-sale relationships for an assigned portfolio of emerging and non-endemic accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
• Serve as the primary day-to-day relationship owner for clients, setting communication cadence, managing expectations, and coordinating resolution of client needs or issues.
• Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs aligned to Lowe's Media Network capabilities.
• Partner closely with Sales to support onboarding of new-to-LMN advertisers and ensure a seamless transition from pre-sale strategy through campaign activation and ongoing account management.
• Coordinate cross-functional teams across media planning, activation, operations, measurement, creative, product, and other functions to ensure campaigns are launched, managed, and optimized in alignment with client goals.
• Develop performance narratives and client-facing business reviews that translate campaign results into clear insights, recommendations, and optimization opportunities.
• Identify renewal, expansion, and incremental growth opportunities within assigned accounts, partnering with Sales to inform account strategy and support continued investment.
• Build knowledge of emerging and non-endemic advertiser categories, business models, and objectives to tailor Lowe's Media Network solutions to evolving client needs.
• Anticipate and escalate risks, issues, and dependencies as needed while partnering with execution teams to drive timely resolution and a high-quality client experience.

Minimum Qualifications

• Bachelor's degree Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of general marketing experience
• 5 years in digital media, client services, account management, sales support, or related experience within an ad tech, retail media, or media organization
• Experience translating client objectives and campaign performance into actionable recommendations and client-facing narratives
• Proficiency with reporting and business intelligence tools (e.g., Salesforce, Excel, Tableau, Domo, Looker)

Preferred Skills/Education

• Experience supporting new or developing accounts, emerging advertiser categories, or non-endemic brands
• 2+ years of Retail Media Network experience

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information , visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.