We’re looking for an Account Manager to join our expanding sales team in São Paulo. We take a few things seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it’s incredibly unique (and fun) to walk them to success using our platform.
About The Role
- Proactively own and manage a portfolio of accounts and become their trusted advisor and influencer
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
- Consult with customers on their internal processes and challenge leaders to drive change across their organization
- Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
- Partner with others at monday.com to ensure successful account management and surface customer inputs back
Requirements
- 1+ years of B2B SaaS sales account management experience
- Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
- Prior experience in Strategy consulting - an advantage
- English fluency required
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
What monday.com can offer you:
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
- Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
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What We Do
monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!
