Account Manager, Automotive
Location: United Kingdom | Remote working
Area: Field based role covering dealerships throughout the UK, 3 days in the field, 2 days from home
Business Unit; Client Automotive
Employment Type: Permanent | Full Time | 37.5 hours Monday to Friday
The Opportunity:
Are you passionate about building strong partnerships in the automotive sector and helping retailer networks deliver great customer outcomes? As an Account Manager within our Automotive OEM channel, you will be the day-to-day contact for OEM clients, retailer networks and internal teams. Reporting to the OEM UK Country Manager, you will support programme delivery, strengthen client relationships, contribute to commercial reviews and help drive performance across designated dealer networks.
We welcome applications from people within the Automotive industry who have insurance, finance or account management backgrounds. If you can build trusted relationships, use data and insight to support commercial conversations, and enjoy working collaboratively across clients and internal teams, we would like to hear from you.
- Support the OEM UK Country Manager with the implementation, development and continuous improvement of OEM warranty and retention product programmes.
- Work collaboratively with the wider Automotive team, clients and retailer networks to support successful programme adoption and achievement of commercial objectives.
- Help drive product attach rates at dealer level across designated clients by developing practical plans aligned to growth and customer value.
- Build, maintain and grow effective client relationships, acting as a trusted contact for day-to-day account management and client requirements.
- Contribute to client account plans by supporting the delivery of agreed goals, actions and performance priorities.
- Prepare clear meeting materials, minutes and action logs to support effective communication and follow-up.
- Work with Operational teams to ensure delivery of key SLA and KPIs
- Support the early identification and resolution of issues, using customer feedback, complaint trends and root cause analysis to inform improvements.
- Support the UK OEM Country Manager in the development of Commercial Reviews and delivery of new products where required.
What we’re looking for:
- Experience in the motor industry, dealership management, automotive retail, insurance, finance or a related regional commercial environment would be preferred
- Account management, field-based relationship management or regional client-facing experience.
- Confidence presenting, communicating and building relationships with a range of stakeholders, from retailer teams to senior client contacts.
- A full UK driving licence, as this is a remote, field-based role involving travel to client and retailer sites.
- Strong client relationship management skills, with the ability to listen, influence and follow through on commitments.
- An understanding of automotive add-on products, systems or related business sectors, or the curiosity and willingness to learn quickly.
- A collaborative approach and the ability to build trusted relationships with internal stakeholders and external partners.
- A track record of working towards targets, KPIs or commercial objectives.
- Knowledge of insurance sales processes would be beneficial, particularly the ability to adapt processes to support customer and client needs.
- Ability to identify opportunities to develop and grow the Accounts
- Influencing and negotiation skills, with the ability to create positive outcomes for clients, customers and the business.
Benefits and development
- Performance Bonus Scheme
- Flexible Working
- Company car or car allowance
- Laptop and company mobile phone
- A range of financial, wellbeing and social benefits
- Internal Wellbeing Programme
- Learning and Development opportunities
Our Values
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
We look forward to receiving your application.
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What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric UsageAssurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
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Skills Required
- Account management, field-based relationship management or regional client-facing experience
- Confidence presenting, communicating and building relationships with a range of stakeholders
- Full UK driving licence
- Strong client relationship management skills, ability to listen, influence and follow through on commitments
- Track record of working towards targets, KPIs or commercial objectives
- Influencing and negotiation skills
- Ability to identify opportunities to develop and grow accounts
- Experience in the motor industry, dealership management, automotive retail, insurance, finance or a related regional commercial environment
- Understanding of automotive add-on products, systems or related business sectors, or curiosity and willingness to learn quickly
- Knowledge of insurance sales processes
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
