Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Account Management, Manager to primarily support our client portfolio. This role will need to focus on driving GMV growth from existing online merchants through account optimization and campaign collaboration.
About the job:
- Analyze how to grow transaction with the merchant.
- Liaise & day to day management with merchant.
- Work across functions in Business Development Team on merchant success, ensuring timely communication & merchant visibility.
- Setting partner/merchant priorities, promo planning & user education.
- Provide merchant transaction report by weekly, monthly and quarterly
- Assist the BD in establishing business test practices.
- Target service improvement to stores, oversee optimum visibility.
- Assist in merchant quarterly reviews & analytics.
About you:
- Minimum Bachelor's degree (preferably from Business / Management Graduate).
- Minimum 4 years of working experience in Business Development, Sales or Account Management, ideally handling online merchants.
- Proven track record in managing key merchants, with experience in driving growth across assigned accounts.
- Capable of handling multiple accounts and priorities simultaneously.
- Strong attention to detail and excellent analytical skills.
- Comfortable analyzing data and translating insights into actionable strategies.
- Strong communication and negotiation abilities.
- Has experience in working in multifunctional team.
- Knowledge of methods of process mapping and design.
- Proficient in Microsoft office, especially basic Microsoft Excel (including simple formulas, pivot tables, and data processing).
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Skills Required
- Bachelor's degree (preferably Business/Management)
- Minimum 4 years experience in Business Development, Sales or Account Management, ideally handling online merchants
- Proven track record managing key merchants and driving account growth
- Ability to handle multiple accounts and priorities simultaneously
- Strong attention to detail and excellent analytical skills
- Comfortable analyzing data and translating insights into actionable strategies
- Strong communication and negotiation abilities
- Experience working in multifunctional teams
- Knowledge of process mapping and design methods
- Proficient in Microsoft Office, especially Microsoft Excel (formulas, pivot tables, data processing)
What We Do
Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom. Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others
