We are building a high performing sales team at Sendbird and are currently looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people. This role works remotely and requires easy access to a major airport.
What You Will Do
- Close mid-market and enterprise level customers in a fast paced and high-intensity environment
- Focus on an outbound, self-sourced approach
- Quickly build and nurture a 3-5x qualified sales pipeline
- Maintain extremely high level of customer focused readiness and activities
- Be willing and able to help grow the company in a multifaceted environment
What You Bring
- 3-5 years of technology sales experience
- Relentless work ethic and dedication towards customers
- A fast learner with high level of energy, positivity, and a sense of humor
- Strong alignment with company values
Added Value
- Formal SaaS sales training in an extremely competitive sales environment
- Experience at a top-notch professional firm (investment banking, management consulting, etc)
- Experience selling cloud-based and/or middle-ware solutions
- Experience selling to enterprise-level developers and product teams
- Experience in vertical industries (communities, live-streaming, on-demand, ecommerce, gaming, etc.)
What We Offer Includes (but is not limited to)
- 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
- Company-subsidized medical, dental, and vision insurance (100% for the employee, 80% for dependents)
- Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan
- Equity program
- 401K program
- Parental leave
- Life and disability insurance
- Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages
Pay Transparency
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $230,000 - $260,000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.
The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.
What the Team is Saying
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What We Do
For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs. We became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building, the plumbing, would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost. The feeling of being truly understood and cared for. Not satisfied. Delighted.
Why Work With Us
Sendbird made a deliberate call to reinvent itself around AI before the market forced its hand. We're not watching from the sidelines. We're building what AI-driven customer experience actually looks like. Fast-moving, mission-driven, and full of people who genuinely show up for each other.
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Sendbird Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote-friendly. We have office space available in all regions we operate in for collaboration or to provide a quiet, focused place to work.
