Transition & Project Coordination: Support the planning and coordination of transition activities, tracking tasks, timelines, and handovers to ensure no details are missed.
Client & Internal Liaison: Serve as the primary point of contact for clients and internal teams; coordinate with cross-functional teams to meet delivery objectives and follow up to confirm actions are completed.
Data Management & Documentation: Collate, process, and audit datasets to ensure accuracy before system integration while maintaining clear, accurate documentation and checklists for all processes.
Risk & Process Management: Proactively identify risks, delays, or gaps and suggest solutions to enhance client experience and operational efficiency.
Account Monitoring: Oversee multiple client accounts simultaneously, ensuring solution delivery aligns with specific customer needs and deadlines.
Requirements
Bilingual Proficiency: Exceptional verbal and written communication skills in both English and Afrikaans.
Experience: A minimum of 2 years in a professional, client-facing environment.
Project Management: Proven ability to multitask and manage competing priorities independently.
Personal Attributes: Approachable, detail-oriented, and a proactive learner comfortable with fintech systems.
Education: A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Growth Potential: This role can be structured for less experienced candidate with exceptional coordination skills.
Microsoft Excel: Advanced skills in cleaning and managing complex spreadsheets.
Microsoft Office Suite: High proficiency in the broader suite (Word, Outlook, PowerPoint).
Benefits
- Collaborative Environment: Work within an established team focused on innovation and efficiency.
- Growth Mindset: Support for individuals who are proactive learners and solution-focused.
- Work Type: Hybrid (3 days in-office and 2 days remote).
Skills Required
- Bilingual proficiency in English and Afrikaans
- A minimum of 2 years in a professional, client-facing environment
- Proven ability to multitask and manage competing priorities independently
- Exceptional verbal and written communication skills
- Advanced skills in Microsoft Excel
- High proficiency in Microsoft Office Suite
What We Do
RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.
