Cisco ThousandEyes is an Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
Your Impact
As a Solutions Engineer, you will act as the primary technical bridge between ThousandEyes and our enterprise customers. You will be instrumental in demonstrating how AI-driven insights can transform network operations and business outcomes. In this role, you will:
- Drive Technical Sales: Partner with sales teams to uncover opportunities, architect tailored solutions, and lead compelling demonstrations that showcase the value of the ThousandEyes platform.
- Serve as a Trusted Advisor: Guide prospects through successful trials, helping them navigate complex technical landscapes and ensuring they realize the full potential of the solution.
- Collaborate for Innovation: Work closely with Product Management and Engineering, providing critical field feedback to shape the future of our AI and automation roadmaps.
- Engage Cross-Functionally: Collaborate with Marketing to amplify our message at industry events and partner with Customer Success to ensure seamless post-sales transitions and long-term value realization.
- Contribute to Collective Intelligence: Share technical wins, develop demonstration assets, and stay at the forefront of industry trends in AI and network observability to help the team grow.
Minimum Qualifications
- 5+ years of experience in a Solutions Engineering or equivalent technical role.
- Proven ability to translate complex technical concepts into clear, impactful business value.
- Deep expertise in networking and application protocols (e.g., HTTP, DNS, TCP/IP, BGP).
- Solid experience with network performance analysis and packet-level troubleshooting.
- Proficiency in scripting languages (e.g., Python, JavaScript) to automate workflows.
- Hands-on experience with AI and automation tooling (e.g., Ansible, Cursor, Claude).
- Strong foundational knowledge of modern operating systems (Linux, macOS, Windows) and unified communications.
Preferred Qualifications
- Bachelor’s degree in a technical discipline or equivalent practical experience.
- A proactive mindset toward continuous learning, with a passion for sharing insights on emerging technology trends.
- Strong organizational skills and the ability to manage multiple projects with precision.
- A collaborative and resourceful approach, leveraging both internal expertise and external resources to drive success.
- A practical understanding of the AI/ML landscape and how to apply these technologies to solve real-world business challenges.
- A coachable, growth-oriented mindset, eager to tackle new paradigms in network assurance and automation
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 5+ years of experience in a Solutions Engineering or equivalent technical role
- Ability to translate complex technical concepts into clear business value
- Deep expertise in networking and application protocols (HTTP, DNS, TCP/IP, BGP)
- Experience with network performance analysis and packet-level troubleshooting
- Proficiency in scripting languages (Python, JavaScript) to automate workflows
- Hands-on experience with AI and automation tooling (Ansible, Cursor, Claude)
- Strong foundational knowledge of modern operating systems (Linux, macOS, Windows) and unified communications
- Bachelor's degree in a technical discipline or equivalent practical experience
- Practical understanding of the AI/ML landscape and its business applications
- Strong organizational skills and ability to manage multiple projects
- Proactive, collaborative, coachable, growth-oriented mindset
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
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Leave & Time Off Breadth — Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
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Equity Value & Accessibility — Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
