2026 GBS Accidental Death and Dismemberment Claims Internship - Pittsburgh

Job Requisition ID: 93623
Location Designation: Hybrid - 1 day per week
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview:
Shape your future with a dynamic internship experience at New York Life. Your internship journey is designed to challenge you through hands-on work experience that will equip you with valuable skills you can use anywhere. This internship provides an opportunity for interns to gain insight into our Group Benefit Solutions department and New York Life's business values and experience a corporate environment, while collaborating on project work across the organization, and participate in professional development activities to further their skills.
The internship will start as early as May 2026. This is a part-time internship that requires a minimum of 15-20 hours per week during the academic year and up to 40 hours during the summer.
Location: Our Pittsburgh office is in the Strip District with free parking! Summer housing will not be provided. Interns are able to work remotely or hybrid in office on Wednesdays.
What You'll Do:
The Intern will work in our Accidental Death and Dismemberment department to assist Accident Specialists in the day to day claim investigation operations. Primary duties will include contacting police departments, medical examiner/coroner's offices, hospitals and doctor's offices via phone, fax, and mail to initiate requests as well as ensure that investigative reports and medical records requests are processed timely. Experienced interns may assist in general correspondence tasks as needed as well as various other claim related projects.
What You'll Bring:
A customer service mindset with the ability to work well with people in a team‐oriented workplace setting.
Preferred Skills:

• College undergraduate actively pursuing a Bachelor's Degree with an expected graduation date of 2027 or 2028.
• Able to work 40 hours per week during the summer and minimum of 15 hours per week is required during the academic year.
• Effective team player with collaborative skills
• Strong organizational and time management abilities
• Detail-oriented with a focus on accuracy
• Excellent problem-solving capabilities
• Preferred background in customer service, including proficiency in phone communication
• Interest in forensics
• Proficiency in Microsoft Office products such as: Word, Excel, Outlook

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Pay Transparency
Salary range: $21/ hour
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.